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The intelligent airport: Innovating the passenger experience with data and AI

Posted: 22 October 2025 | PA Consulting | No comments yet

Innovate the passenger experience and boost efficiency with data and AI. PA Consulting’s report with Jacobs provides a clear roadmap for your intelligent airport.

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Airports face mounting financial and operational pressures alongside rising passenger demands. Tackling these challenges in isolation is no longer effective. In collaboration with Jacobs, PA Consulting has developed a clear roadmap for creating an “intelligent airport” a smarter, more resilient ecosystem powered by data, AI, and new technologies.

This transformation enables airports to achieve superior operational efficiency, enhance the entire passenger journey from kerbside to gate, boost non-aeronautical revenue, and ensure a sustainable, scalable return on investment.

The brochure details this strategic framework, outlining how to accelerate airport transformation and maximise the value of data.

Download the brochure

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