Passenger Experience supplement 2016

In this Passenger Experience supplement: Heathrow: Putting the glamour back into flying; Seamless strategies; Creating a superior experience…

In this Passenger Experience supplement:

Heathrow: Putting the glamour back into flying
Fiona Carleton, Director of Passenger Experience, Heathrow Airport
Seamless strategies
Michael Zaddach, Senior Vice President and CIO and Konrad Best, Vice President of Digital, Munich Airport
Creating a superior experience
Heather Lissner, Public Information Manager, City of Phoenix Aviation Department

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