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ACCC report finds passengers benefiting from airport investments
The Australian Competition and Consumer Commission report outlines that passengers are having a better experience as a result of airport investments.
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Airservices Australia to establish A-CDM at four major Australian airports
Brisbane, Sydney, Melbourne and Perth Airports will all benefit from the implementation of airport collaborative decision making.
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Four new airports add their names to Buckingham Palace Declaration
Toronto, Sydney, Munich and Hong Kong airports have all signed the declaration to join the fight against illegal wildlife trafficking.
article
Investing in sustainability is imperative for a successful future
New terminals and runways require long-term traffic forecasting and careful consideration of changing technologies, but they also provide the chance to explore how our workforce, our climate and our communities may change over time, highlights Caroline Wilkie, CEO of the Australian Airports Association (AAA).
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Sydney Airport celebrates the arrival of its one billionth passenger
Sydney Airport celebrates one billion passengers, but the demand for travel may see the two billion passenger milestone reached within the next 20 years.
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ACI World recognises 19 airports who have committed to customer experience
Airports are accredited on customer understanding, strategy, measurement, operational improvement, governance, airport culture, service design/innovation, and airport community collaboration.
article
Top five airport trends to boost airport aeronautical revenues
As capacity continues to rise, airports are focusing upon how they can manage their revenues in the most efficient way, to improve cash flow.
news
Sydney Airport has launched a new assistance service for passengers
The new service provides a qualified professional to assist passengers who need extra assistance; ensuring a high-quality experience for all.
article
Investment is imperative in driving seamless experiences
The rapid advancement of technology in the airport industry has been a significant theme in recent years. Airports are working to embrace opportunities and manage the challenges that come with the pace of change. In the first of a series for International Airport Review, Caroline Wilkie, CEO of the Australian…
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Sydney Airport launch lifestyle precinct at the domestic terminal T2
The new lifestyle features are part of ongoing improvements to create a contemporary shopping and dining experience for customers, increasing the passenger experience.
news
Results of Green Airports Recognition 2019 announced
ACI Asia-Pacific has announced the results of the region’s Green Airports Recognition 2019, which recognises airports’ outstanding achievements in their environmental projects.