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Guaranteeing a smooth passenger experience at Leeds Bradford Airport

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Chris Wilkinson of Leeds Bradford Airport explains how the airport is able to deliver on passenger experience needs.

 

At the International Airport Summit, hosted in London, Kensington 2023, we spoke to Chris Wilkinson, the Head of Customer Operations at Leeds Bradford Airport. We took a deep dive into Chris’ role and how it positively shapes experiences at Leeds Bradford Airport. He explains why airports are crucial in shaping memories for a person’s holiday, as well as talking about the new £100-million regeneration that will see the airport become more accessible for passengers with reduced mobility.

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AI in Action: Enhancing Ground Operations at Frankfurt Airport

30 Sept 2025 | 11:00 AM BST | FREE Virtual Panel Discussion

Airports face mounting pressure as passenger volumes grow and turnaround windows tighten. But what if you could see your ground operations in real time, and predict issues before they occur?

Join us for a high-impact virtual panel featuring Frankfurt Airport, FraAlliance, and zeroG – Lufthansa Group’s AI powerhouse, as we explore how AI and computer vision are reshaping airside efficiency, safety, and collaboration.

Meet the experts:

  • Pascal Schimanski, Project Lead – Digitalisation, FraPort
  • Pauline Nolte, Project Director Strategy & Consulting, FraAlliance
  • Christian Ritter, Head of Product & Principal Data Scientist, zeroG
  • Moderated by Francesca Vetter, Head of Marketing, zeroG

Register now to ask your questions live and take away practical, proven insights on applying AI at scale in your airport – Register Now – It’s Free!

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