Movement in passenger focus from materialism to experiential translates to premium product sales
Posted: 23 August 2023 | Holly Miles, Sean Donohue | No comments yet
Watch this exclusive interview with the CEO of Dallas Fort Worth International Airport.
At the ACI WAGA 2023 conference in Barcelona, International Airport Review‘s Editor Holly Miles, caught up with Sean Donohue, CEO of Dallas Fort Worth International Airport (DFW).
Together they discussed the new 10-year lease with DFW’s largest airline – American Airlines and what it means for the airport and the North Texas region, the Terminal F project with state-of-the-art facilities, passenger trends and the movement from material to experiential which translates to more premium products like lounges, focus areas for this year and his challenges, and how they are attracting the next generation of talent.
Watch the exclusive interview now and keep up to date with all our latest videos on YouTube.
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Airlines, Airport development, Airport leadership, Passenger experience and seamless travel, Workforce
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