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What is the future airport experience? Dimitri Coll, ACI World

14 November 2022 | By Dimitri Coll | Head ASQ | ACI World

Watch this exclusive voxpop with Dimitri Coll at ACI World Customer Experience Expo 2022 in Krakow, Poland.

news

Kansai Airport unveils new Terminal 1 domestic area

14 November 2022 | By International Airport Review

Kansai International Airport has unveiled the first remodelling stage of its new domestic area in Terminal 1, which will provide passengers' more functional commercial spaces, shops and restaurants.

news

Dubai Customs prepared for FIFA World Cup Qatar 2022

14 November 2022 | By International Airport Review

In preparation for the FIFA World Cup Qatar 2022, Dubai Customs has completed all preparations for passengers and air cargo at Al Maktoum International Airport and Dubai Logistics City.

news

Denver Airport completes final areas in gate expansion programme

14 November 2022 | By International Airport Review

Denver International Airport and United Airlines have announced the completion of the Gate Expansion Programme with the opening of new gates on Concourses A and B.

article

Data Privacy vs Personalisation for Airports

11 November 2022 | By Rezcomm

We discuss how airports can strike the right balance of offering a personalised experience without breaching passengers’ privacy.

news

Routes World 2024 to be held at Bahrain International Airport

11 November 2022 | By International Airport Review

Bahrain International Airport has been announced as the host of World Routes 2024. International Airport Review's Editor, Holly Miles, reports live from Bahrain International Air Show 2022.

video

In conversation with Jennifer Berz, Fraport AG

11 November 2022 | By Jennifer Berz

Watch this exclusive vide interview with Jennifer Berz, Senior Project Manager Corporate Strategy & Digitalization at Fraport AG.

news

HIA unveils impressive airport expansion project

11 November 2022 | By International Airport Review

Hamad International Airport has officially revealed its monumental airport expansion project, which aims to enrich the passengers’ experience and transform the airport into an extraordinary destination.

news

Prague Airport reveals strong financial stability

10 November 2022 | By International Airport Review

The Moody’s Investors Service, renowned rating agency, has confirmed that Prague Airport has maintained strong capacity to meet its financial commitments.

news

Southwest Airlines becomes official airline of Paul Quinn College

10 November 2022 | By International Airport Review

Southwest Airlines has become Paul Quinn College's first official airline and member of the school's celebrated Urban Work College Programme.

news

GTAA awards funding to organisations to combat underemployment

9 November 2022 | By International Airport Review

The Greater Toronto Airports Authority has announced that six organisations have received a total of $387,000 for programmes designed to break down barriers to employment and cultivate opportunity for communities around Toronto Pearson.

news

Asia Pacific passengers 12 times more confident to fly in 2022

9 November 2022 | By International Airport Review

According to Inmarsat's 2022 Passenger Experience Survey, three quarters of airline passengers in Asia Pacific feel confident about flying again, a significant rise from just six per cent in 2021.

video

In conversation with Tom Ruth, CEO of Edmonton Airport

9 November 2022 | By Tom Ruth

Watch this exclusive video interview with Edmonton International Airport's CEO and President, Tom Ruth, at Passenger Terminal Expo 2022.

article

A shift in passenger priorities at Zürich Airport

9 November 2022 | By Tamara Stotz

International Airport Review’s Lily Mae Pacey spoke with Tamara Stotz, Manager Customer Experience & Analytics at Flughafen Zürich AG to discuss the development in passenger expectations throughout the airport journey and how digitalisation can accommodate these changes.

article

Delivering on Diversity, Equity, and Inclusion at Toronto Pearson

8 November 2022 | By Molara Awosedo

For Issue 5 of International Airport Review, Molara Awosedo, Director of Diversity, Equity, and Inclusion at the Greater Toronto Airports Authority outlines the steps taken at Toronto Pearson International Airport to ensure an inclusive employee model, highlighting how crucial the working environment is to the success of the overall airport ecosystem.

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