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Self-service

Smart Airports: From Curb to Runway

5 September 2025 | By International Airport Review

Unlock insights from leading smart airports on data-driven operations, automation, and passenger-centric innovation. Access for free today.

news

Hong Kong International Airport to commission two automated carparks

7 July 2025 | By Holly Miles

The new agreement and parking facilities will offer travellers more options for driving to to the airport, as well as ensuring convenience for inbound travellers to visit the blossoming Airport City facilities, helping to promote tourism.

news

Taipei Songshan Airport transforms check-in with biometrics, self-service, and mobile-first passenger experience

25 June 2025 | By Gabriel Higgins

Taipei Songshan Airport is upgrading check-in with biometric kiosks, mobile access, and self-service bag drops to improve speed and passenger satisfaction.

Sangster International Airport biometric

news

Sangster International Airport accelerates digital transformation with full biometric passenger experience vision

7 May 2025 | By Gabriel Higgins

MBJ Airports celebrates 22 years by unveiling major digital upgrades to enhance seamless, biometric-enabled journeys at Jamaica’s busiest gateway.

news

JFK’s Terminal 6 unveiled with bold new brand, tech upgrades and all-electric ground support

2 May 2025 | By Gabriel Higgins

Terminal 6 at JFK Airport reveals new branding, cutting-edge check-in technology, and sustainable innovations ahead of its 2026 opening.

article

Continuously improving security at London Gatwick Airport

21 April 2025 | By Jav Mizra

Jav Mizra, Security Continuous Improvement Manager at London Gatwick Airport, sat down with International Airport Review’s Gabriel Higgins at the International Airport Summit 2024, to speak about his role and optimising security with technology and innovations.

video

A third runway, autonomous technology and smart security: A new era for Hong Kong Airport

24 March 2025 | By Holly Miles, Vivian Cheung

Tune into this exclusive interview to find out more about Hong Kong's three-runway system, their use of autonomous vehicles and smart security screening system.

video

The secret to airport efficiency REVEALED! Berlin Airport’s tech transformation

19 February 2025 | By Holly Miles, Thomas Hoff Andersson

Watch this exclusive interview which took place at the International Airport Summit 2024 with the Managing Director and Chief Operations Officer of Berlin Brandenburg Airport, Thomas Hoff Andersson.

webinar

Creating airport capacity through self-service bag drop solutions

6 February 2025 | By Eezeetags, Tampa International Airport, Miami Dade Aviation Department

Watch our latest discussion with airports on how they can create extra capacity within their terminals and realise their future growth potential.

Steve Tukavkin enhance passenger experience

article

Enhancing passenger experience through technological innovation

9 September 2024 | By Steve Tukavkin

For Issue 2 2024, Steve Tukavkin, Vice President of IT and Digital at JFK International Air Terminal, discussed the innovative technologies JFKIAT has been implementing behind the scenes at the airport to continuously enhance the passenger experience.

article

Creating tailored experiences within the airport

23 August 2024 | By

International Airport Review hosted a webinar on leveraging data and technology in order to create a modern personalised airport experience for passengers. In this article, the speakers dive into some of the fantastic questions asked by the live audience.

news

Australia set to join the U.S. Global Entry programme

6 August 2024 | By Emily Budgen

Australia are set to join the U.S Global Entry programme, with the first wave of applications expected in January 2025.

article

Integrating emerging technologies into airport operations

15 July 2024 | By Alessandro Fidato

Alessandro Fidato, Chief Operating Officer of SEA Milan Airports, explains how new technologies, like smart security, biometrics, and self-service, are providing seamless passenger experiences by reducing waiting times and empowering passengers to be in control of their own journey.

news

SEA launches WhatsApp customer care contact

19 June 2024 | By Emily Budgen

SEA Milan Airports have launched a new solution for their customers, who are now able to contact the customer care team using WhatsApp.

podcast

Transforming the passenger experience with innovative technologies at JFK’s T4

29 May 2024 | By Holly Miles, Steve Tukavkin

Listen to this exclusive interview with the Vice President IT and Digital of JFK T4.

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