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Passenger Experience In-Depth Focus 2017

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Today’s ‘connected’ passenger expects to be able to glide seamlessly through the airport without their safety becoming compromised. As such, the passenger experience is becoming an increasing priority for the airport and airline industries alike. In this In-Depth Focus we look at the rise in automation…

Passenger Experience digital version #2 2017 in-depth focus

In this Passenger Experience In-Depth Focus:

  • Enabling a seamless flow
    Wilma van Dijk, Head of Safety, Security and Environment, Schipol Amsterdam Airport
  • Supporting a seamless journey
    Roger Gray, Group General Manager of Airports, Air New Zealand
  • Expert Panel
    With industry expert participants

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In today’s complex aviation landscape, airports are moving beyond siloed operations to embrace a new era of collaboration. This webinar focuses on how leading airports are using ecosystem thinking to adapt, personalize, and continuously improve every touchpoint, boosting both passenger satisfaction and non-aeronautical revenue.

Date: 13 Nov | Time: 10:00 GMT

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