The Australian Competition and Consumer Commission report outlines that passengers are having a better experience as a result of airport investments.
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Perth Airport (PER)
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The new departure lounge is part of Perth Airport's efforts to provide passengers with a seamless, quality travel experience.
With an expected increase in passenger numbers, Airservices Australia’s Chief Financial Officer, Paul Logan, discusses how the company is developing and how they will ensure that the industry keeps pace with future growth.
Brisbane, Sydney, Melbourne and Perth Airports will all benefit from the implementation of airport collaborative decision making.
Perth Airport will be implementing new automation technology next year to ensure the departure experience is hassle-free for passengers.
Working smarter is allowing airports to facilitate more passengers with the existing facilities. However, as Caroline Wilkie, Chief Executive Officer, Australian Airports Association, highlights, with demand for air travel intensifying, infrastructure solutions are necessary to ensure the industry has the capacity to meet passenger needs.
New CT scanners and body X-rays at Perth Airport will increase the operational efficiency of security, whilst meeting the new guidelines set out by the Federal Government.
Catching up on sleep while travelling is set to become a lot easier with Perth Airport becoming the first airport in Australia to trial sleeping pods in one of its terminals.
After 17 hours in the air, nearly 90 minutes less than the world's longest, the inaugural non-stop flight from Perth to Heathrow and back has touched down.
Following significant investment in infrastructure and a renewed focus on imbedding a customer-centric culture, Perth Airport has shown to the judging panel of the inaugural International Airport Review Awards that it continues to go from strength-to-strength when it comes to enhancing the passenger experience.
In this 20th anniversary edition of International Airport Review we celebrate the milestones that have shaped the industry and announce the winners of our successful inaugural Awards.
Coming up to the big reveal, we still have a couple of shortlists to introduce you to. Please congratulate our Passenger Experience shortlisters.
21 December 2015 | By Katie Sadler, Digital Content Producer, International Airport Review
New check-in technology developed by SITA has been installed at Australia’s Perth Airport providing hybrid desks that can quickly switch from self-service bag drop mode to full-service traditional counters.
2 September 2015 | By Katie Sadler, Digital Content Producer, International Airport Review
Perth Airport is to introduce cutting-edge cloud-based technology developed by Amadeus to improve service for airline passengers.