Beat the heat at Changi International Airport
Posted: 21 June 2023 | International Airport Review | 2 comments
Changi Airport Group (CAG) has introduced new measures to keep its airside workers cool and protected against extreme heat.


Refresh pods at Changi Airport. CREDIT: CHANGI AIRPORT GROUP
With high temperatures of late soaring across Singapore, which pose a greater risk to outdoor workers, Changi Airport Group (CAG) has introduced new measures to keep its airside workers cool and protected against the heat. 30,000 workers work at the airside, in multiple roles such as ramp assistants, aircraft maintenance engineers and in-flight catering drivers. Airside workers play a key role in supporting operations at Changi.
Beating the heat with infrastructure and facilities
First up are these new 2.5-metre-tall refresh pods located at the various staff rest areas. Cool air is blown and circulated within the pod, at the easy touch of a button. Workers may use it to cool down or dry themselves when caught in wet weather conditions.
To keep airside workers well hydrated, there are over 40 water coolers installed at the airside, with about eight coolers per pier. A new initiative being introduced is the deployment of a drinks truck during the hot months to remind workers to drink up.
Join us live: Shaping the Next Generation of Hold Baggage and Air Cargo Screening
Join us live for an insightful webinar on 11th December at 14:00 GMT, in collaboration with Smiths Detection, as we explore the strategic balance of operational efficiency, regulatory compliance, and sustainability in high-volume security environments.
This session offers a focused look into future-proofing your security strategy.
Key learning points
- Cost Reduction: Strategies to minimize bag travel time while simultaneously reducing operational costs.
- Regulatory Roadmap: Insights into the next wave of regulatory changes and their impact on future investment decisions.
- Sustainable Systems: Practical approaches to building sustainability into security systems and lowering the total cost of ownership (TCO).
- Scalable Solutions: Real-world examples of scalable systems supporting current airport growth and preparing for tomorrow.
Register now for expert insights, case studies, and actionable strategies on operational efficiency!


Staying hydrated is key to preventing heat stress. CREDIT: CHANGI AIRPORT GROUP
Apart from keeping cool, UV protection is also important. Protective sun wear such as UV arm sleeves were distributed to airside staff, so they can stay protected at all times.
For new joiners, heat acclimatisation protocols are encouraged for them to get used to the work environment. This means that they are exposed to outdoor weather at gradual time increments and have the flexibility to take more rest breaks during their workday until their body is used to the working conditions.


Icy cold beverages can lower one’s core body temperature. CREDIT: CHANGI AIRPORT GROUP
Awareness and education key to manage heat stress


Changi Airport’s awareness on hydration. CREDIT: CHANGI AIRPORT GROUP
In partnership with Raffles Medical Group, talks will be organised for airside supervisors and team leaders to educate them on symptoms of heat stroke and how to render first aid for workers suspected of heat stress.
Dr Sharen Tian, Raffles Medical Group shared, “The risk of heat related illness is higher for airside workers, compared to those who work in an indoor setting. It is important to recognise symptoms and prevent heat-related illnesses, before it turns into heat stroke, which is life threatening. Some quick tips would be to always remain hydrated and know one’s limits, so that you don’t push yourself beyond that. Colleagues should also keep a lookout for one another.”
These heat stress management measures are all but one part of managing higher ambient temperatures at Changi, under CAG’s climate resilience strategy. Foresight and early planning are critical to fostering long-term climate resilience for Changi Airport to enable operational continuity for our passengers. CAG continually seeks to bolster Changi Airport’s resilience to climate change through infrastructural adaptations and taking care of its staff.
The International Airport Summit is open for registration!
Date: 19 – 20 November 2025
Location: JW Marriott Hotel Berlin
At our flagship event of the year, we will dive into the future of airport operations, with expert-led sessions on passenger experience, innovative smart technologies, baggage handling, airside operations, data, security, and sustainability.
This is where global airport leaders come together to share insights, challenges, and real-world solutions.
Limited complimentary passes are available for eligible professionals – first come, first served!
Related topics
Airside operations, Safety, Social responsibility, Workforce


















would be interested in knowing who produces these Refresh Pods for Changi airport . Thanks.
Hi Jose, thank you for you interest. The company that Changi worked with is a British company called Haystack Dryers.