BizTweet to integrate with leading social media messaging app & roll-out at London City Airport
Posted: 20 July 2016 | BizTweet, TIC | No comments yet
BizTweet, one of the leading social decision software providers, has announced it will expand its innovative Twitter tool to leading social platform, Facebook as of 19th July 2016.
BizTweet, one of the leading social decision software providers, has announced it will expand its innovative Twitter tool to leading social platform, Facebook as of 19th July 2016.
Rolling out at London City Airport on 19th July, it will be the world’s first airport to use the BizTweet technology to communicate to passengers via Facebook Messenger. The Airport (@LCYFlightInfo) is the global leader for passenger communication via Twitter, serving thousands of customers with real-time personalised flight information every month. And thanks to the new integration, it will be able to expand its offering tenfold.
BizTweet allows London City Airport to communicate with passengers via Facebook Messenger
Speaking about BizTweet’s market-leading innovation, Paul Brugger, Founder and C.E.O. of TIC, said, “Consumers demand much more from businesses than they ever have before. No longer do SMS messages or emails suffice, they want information on the go, there and then. And the BizTweet platform has successfully plugged the gap between generic information and physically speaking to a person. By combining two of the leading social media platforms, the BizTweet software will be able to reach more people than ever before.”
Join us live: Shaping the Next Generation of Hold Baggage and Air Cargo Screening
Join us live for an insightful webinar on 11th December at 14:00 GMT, in collaboration with Smiths Detection, as we explore the strategic balance of operational efficiency, regulatory compliance, and sustainability in high-volume security environments.
This session offers a focused look into future-proofing your security strategy.
Key learning points
- Cost Reduction: Strategies to minimize bag travel time while simultaneously reducing operational costs.
- Regulatory Roadmap: Insights into the next wave of regulatory changes and their impact on future investment decisions.
- Sustainable Systems: Practical approaches to building sustainability into security systems and lowering the total cost of ownership (TCO).
- Scalable Solutions: Real-world examples of scalable systems supporting current airport growth and preparing for tomorrow.
Register now for expert insights, case studies, and actionable strategies on operational efficiency!
BizTweet’s intelligent software uses both flight and individual social data to decide on the content of the communication. Messages can be tailored based on data such as gender and age, making it simple for airports to automate their passenger communications and tone of voice. By providing the service on multiple social media platforms, it will give real added value and ensure that everyone can reap the benefits of the intelligent service.
Passengers ready to jet off from the Airport can register for the service by visiting the London City Airport website: www.londoncityairport.com and finding their flight. From there they can click on the Twitter or Facebook Messenger icon. Alternatively, on the day of departure, they can send their tweet or messenger their flight number to the Airport’s Twitter or Facebook accounts: www.twitter.com/LCYFlightInfo or www.facebook.com/LCYFlightInfo. Once registered, they will receive real-time flight information direct to their device.
To find out more about TIC and BizTweet, visit: www.tic.ie
Join our free webinar: Revolutionising India’s travel experience through the Digi Yatra biometric programme.
Air travel is booming, and airports worldwide need to move passengers faster and more efficiently. Join the Digi Yatra Foundation and IDEMIA to discover how this groundbreaking initiative has already enabled over 60 million seamless domestic journeys using biometric identity management.
Date: 16 Dec | Time: 09:00 GMT
rEGISTER NOW TO SECURE YOUR SPOT
Can’t attend live? No worries – register to receive the recording post-event.
Chief Executive Officer
CEO
Chief Operating Officer
Head of Operations, Safety and Emergency
Chief Strategy Development Officer
Head of Operations
Airport General Manager
CEO
Chief Executive Officer