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Raising airport experience to new levels

29 October 2024 | By Dimitri Coll

At the ACI World Customer Experience Global Summit 2024, Dimitri Coll, Senior Vice President Airport Experience & Training of ACI World, spoke to International Airport Review Editor, Holly Miles.

Munich Airport International’s Lorenzo di Loreto on considering human factors

22 October 2024 | By Chunekshi Wimalasuriya, Lorenzo di Loreto

International Airport Review's Editorial Assistant Chunekshi Wimalasuriya attended this year's Passenger Terminal Expo in Frankfurt, Germany. Here, she spoke to Lorenzo di Loreto, the Managing Director of Munich Airport International about retaining the human factor in airport operations.

SEA Milan’s Armando Brunini on biometrics and passenger experience

16 October 2024 | By Armando Brunini, Emily Budgen

International Airport Review's Editorial Assistant Emily Budgen attended this year's ACI Europe's Annual Congress, hosted by iGA Istanbul. Here, she caught up with SEA Milan Airport's CEO Armando Brunini and discussed biometrics, the passenger experience and the regulations in the industry.

Rotterdam The Hague Airport’s Senior Innovator Daan van Dijk on hydrogen fuel

15 October 2024 | By Chunekshi Wimalasuriya, Daan van Dijk

International Airport Review's Editorial Assistant Chunekshi Wimalasuriya attended this year's Passenger Terminal Expo in Frankfurt, Germany. Here, she interviewed Senior Innovator at Rotterdam The Hague Airport Daan van Dijk, discussing the future of sustainable practice and what it might entail for the airport industry, including hydrogen refuelling stations.

Marco Troncone on revolutionising airport services: From city check-in, to “phygital” shopping and online travel agents

11 October 2024 | By Holly Miles, Marco Troncone

Don't miss this deep dive into the future of airport services and sustainable travel with Marco Troncone at the helm.

Finavia CEO Kimmo Maki on sustainability and geopolitics

8 October 2024 | By Emily Budgen, Kimmo Mäki (Finavia)

International Airport Review's Editorial Assistant Emily Budgen attended this year's ACI Europe's Annual Congress, hosted by iGA Istanbul Airport. Here, she caught up with CEO of Finavia Kimmo Maki, discussing the impact of geopolitics in the European aviation industry and sustainability measures of the future.

Sarajevo International Airport’s Vedrana Vikic Music on premium passenger experiences

3 October 2024 | By Chunekshi Wimalasuriya, Vedrana Vikic Music

International Airport Review's Editorial Assistant Chunekshi Wimalasuriya attended this year's Routes Europe, held in Aarhus, Denmark. Here, she spoke to Airport Services Manager at Sarajevo International Airport, Vedrana Vikic Music, discussing the offerings of premium passenger experience and operational teamwork.

AI security, sustainability, and enhanced CX at Hermes Airports with Eleni Kaloyirou, CEO

2 October 2024 | By Eleni Kaloyirou, Holly Miles

Watch this exclusive interview with the Hermes Airports CEO now!

Luis Felipe de Oliveira on Middle Eastern growth, future trends, and his ACI World legacy

30 September 2024 | By Holly Miles, Luis Felipe de Oliveira

Watch this exclusive interview which took place at the ACI WAGA 2024 in Riyadh, Saudi Arabia.

Milan Bergamo Airport’s Giacomo Cattaneo on non-aeronautical revenue

17 September 2024 | By Chunekshi Wimalasuriya, Giacomo Cattaneo

International Airport Review's Editorial Assistant Chunekshi Wimalasuriya attended this year's Routes Europe summit, held in Aarhus, Denmark. Here, she caught up with Giacomo Catteneo, the Director of Commercial Aviation at Milan Bergamo Airport, discussing the importance of non-aeronautical revenue, working with shareholders and factoring in auxiliaries.

iGA Istanbul’s Ismail Polat on innovations of the future

16 September 2024 | By Emily Budgen, Ismail Polat

International Airport Review's Editorial Assistant Emily Budgen attended this year's ACI Europe's Annual Congress, held in Istanbul. Here, she spoke to iGA Istanbul Airport's Chief Planning Officer Ismail Polat about future innovations in the aviation market and plans for the airport.

Schiphol’s Gertjan Bluemink on collaboration in the industry

12 September 2024 | By Chunekshi Wimalasuriya, Gertjan Bluemink

Gertjan Bluemink, the Business Development Director of Passenger Experience at Schiphol, spoke to International Airport Review's Editorial Assistant Chunekshi Wimalasuriya at this year's Passenger Terminal Expo, discussing the need for collaboration in the industry and dealing with summer holiday season.

Chad Makovsky, Aviation Director at City of Phoenix, on the evolving passenger demographic

9 September 2024 | By Chad Makovsky, Chunekshi Wimalasuriya

International Airport Review's Editorial Assistant Chunekshi Wimalasuriya attended this year's Passenger Terminal Expo in Frankfurt Germany. Here, she was able to catch up with Chad Makovsky, the Aviation Director at City of Phoenix, overseeing their airports, discussing the importance of sustainability, the changing passenger demographic and how airports can adapt…

Royal Schiphol Group’s Sara Solis on a circular aviation economy

5 September 2024 | By Chunekshi Wimalasuriya, Sara Solis

International Airport Review's Editorial Assistant Chunekshi Wimalasuriya attended this year's Passenger Terminal Expo in Frankfurt, Germany. She caught up with Sara Solis, the Circular Economy Lead at the Royal Schiphol Group, discussing green earnings, airport stakeholders' footprints and the need for more European legislation.

Creating a personalised airport experience for Aena’s 411 million passengers

4 September 2024 | By Holly Miles, Roberto Martin Davara

Watch this exclusive video interview with the Head of Facilitation and Passenger Experience at Aena.

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