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Malta International Airport increases seating capacity by 10 per cent
In a bid to increase passenger satisfaction at Malta International Airport, a new seating area has replaced a retail outlet to increase terminal comfort.
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Russian Railways to build a railway to Sheremetyevo Airport’s Northern Terminal Complex
Expected to be operational by 2022, the rail link expansion project at Sheremetyevo Airport will make the passenger journey more seamless.
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Piling works at Gold Coast Airport prepare the site for aerobridges
As part of the south terminal expansion, Gold Coast Airport will soon have aerobridges to increase passenger satisfaction, as piling gets underway.
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Rising to meet the credentialing challenge
Security at airports has been changing for a while, but is merging physical and cyber-security the ultimate answer? Aura Moore, Deputy Executive Director – CIO at Los Angeles World Airports, explains how a converged cyber-physical security approach to identity and credential management is helping airports be more secure.
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Prague Airport: A journey towards more than just a modern airport
Vaclav Rehor, CEO of Prague Airport, details how although the airport’s increased number of passengers is of course a positive development, it does have its drawbacks – a double-edged sword that is affecting airports across the world.
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Prague Airport has introduced digital signage in six languages
New passenger information screens at Prague Airport give information in six languages, ensuring more people can easily navigate the airport.
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New report calls for the continued investment in Australia’s airports
Airport investment and effective land use planning are essential for sustainable growth and longevity of the development of Australia's regional airports.
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Letter from the Editor: Collaborative thinking and shared learning is key to developing IT and security in our industry
With airports constantly challenged to keep up with the opportunities and associated risks brought about by advances in technology, Tara Nolan looks ahead to this year's Airport IT & Security conference for some answers.
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ACI World announces headliners for Customer Experience Global Summit
ACI's Customer Experience Global Summit brings the aviation world together to explore best practices in customer experience through case studies, discussions and more.
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Gatwick Airport prepares for the future with substantial investment
Gatwick Airport has pledged to invest £1.11 billion to ensure passengers are the heart of the airport’s future while also improving resilience and creating additional capacity.
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British Airways witnesses yet another IT system failure
British Airways has fallen victim to another IT system failure which has left thousands stranded and is expected to cost the airline in excess of £8 million.
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Gatwick Airport welcomes newest team member, Gail the chatbot
Wouldn't it be easier if you could ask your phone for flight and airport information? Gatwick have introduced AI bot Gail to aid passengers' journeys.
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The expansion focused on making IGI Airport future-ready begins
After this expansion, Delhi Airport will be the first airport in India to have four runways and dual-elevated eastern cross taxiways.
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ACI World recognises 19 airports who have committed to customer experience
Airports are accredited on customer understanding, strategy, measurement, operational improvement, governance, airport culture, service design/innovation, and airport community collaboration.