List view / Grid view

Passenger experience & seamless travel

 

NEXTT: Designing for the Future

11 April 2019 | By

The NEXTT vision proposes industry transformation that will deliver improvements in customer experience and operational processes by leveraging new and emerging technologies. To conclude the 2019 series of NEXTT webinars, the NEXTT team will turn their attention to the impact on airport infrastructure.  Increasing infrastructure capacity by implementing technology and…

NEXTT: Putting strategy into practice

11 April 2019 | By

ACI and IATA’s jointly published NEXTT (New Experience Travel Technologies) initiative provides a strategic, integrated vision for the use of emerging technologies and processes to transform the on-ground aspects of air travel. Largely, the core building blocks of NEXTT are either deployed in other sectors, or currently at prototype stage…

NEXTT: Industry-wide cost benefits

5 April 2019 | By NEXTT Vision (IATA & ACI)

NEXTT (New Experience Travel Technologies) reimagines on-ground and airport experiences; in particular the emerging technologies and digital transformation this involves. ACI and IATA’s jointly published NEXTT visions have attracted industry-wide agreement on the ‘what’. So, the subsequent questions become ‘why’ and ‘how’. In presenting updates on the NEXTT initiative, including…

Enhancing passenger navigation at London Luton Airport

4 April 2019 | By

In 2018, one of the UK’s largest airports, London Luton Airport (LLA) completed a £160 million transformation designed to elevate the airport’s passenger experience through a contemporary terminal extension, new luxury retail area and cutting-edge digital signage network. Kamal Patel, the airport’s Head of IT provides us with an insight…

Send this to a friend