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Passenger experience and seamless travel

Manchester United top MAG airport shirt sales league ahead of City, Liverpool and Arsenal

12 June 2025 | By Gabriel Higgins

Data from MAG’s Manchester, Stansted and East Midlands airports reveals Manchester United shirts were the most purchased nationwide.

news

London Heathrow Airport delivers record May as airport prepares for a busy and well-managed summer season

12 June 2025 | By Gabriel Higgins

London Heathrow Airport welcomed 7.2 million passengers in May, delivering strong service and preparing confidently for summer demand.

news

Miami Airport becomes first in the world to launch ReBokeh vision app for low-vision travellers

11 June 2025 | By Gabriel Higgins

Low-vision travellers at Miami International Airport can now use ReBokeh’s assistive tech app with AI for enhanced independence and navigation.

news

iGA Istanbul becomes first European airport to reach top ACI customer experience accreditation level

11 June 2025 | By Gabriel Higgins

iGA Istanbul Airport is the first in Europe to achieve ACI’s highest customer experience level, recognising its strategic passenger-first approach.

article

Regulatory harmonisation under the Single African Air Transport Market: too ambitious or long overdue?

11 June 2025 | By Furkan Özdemir

In this article, Furkan Özdemir, Aviation Lecturer at Atilim University, examines the Single African Air Transport Market, the benefits it brings, the progress to date and the challenges it faces.

news

Denver International Airport sees security satisfaction rise after West Checkpoint opens as part of Great Hall Project

10 June 2025 | By Gabriel Higgins

Denver International Airport reports higher satisfaction scores after opening its new West Checkpoint, with improved wait times and screening experience.

Marisa Von Wieding, Vice President of Operations at the New Terminal One at JFK, shares how the new all-international terminal is redefining the guest journey through innovative technology, personalised service and an unwavering commitment to accessibility.

article

How the New Terminal One is shaping the future of guest experience and technology in air travel

9 June 2025 | By Marisa Von Wieding

Marisa Von Wieding, Vice President of Operations at the New Terminal One at JFK, shares how the new all-international terminal is redefining the guest journey through innovative technology, personalised service and an unwavering commitment to accessibility.

video

Broome Airport: Where the outback meets the ocean

6 June 2025 | By Craig Shaw, Holly Miles

Broome Airport CEO discusses his international ambitions for the airport, sustainability initiatives and how they are caretakers of the environment and community.

news

Alaska Airlines launches chef’s table dining

5 June 2025 | By Gabriel Higgins

Alaska Airlines partners with top chefs to bring regionally inspired, gourmet First Class dining to select cross-country routes.

news

Western Sydney’s 24-hour airport completes runway as countdown to 2026 opening gathers pace

4 June 2025 | By Gabriel Higgins

Western Sydney International finishes its runway, marking a major milestone ahead of the airport’s scheduled 2026 opening.

article

Creating a first-of-its-kind LiDAR laboratory at Tampa International Airport

4 June 2025 | By Doug Wycoff

Doug Wycoff, Director of Digital Solutions and Innovation at Tampa International Airport, spoke with International Airport Review about the airport’s most recent innovations, including its LiDAR laboratory and their plans for a ‘dream’ baggage handling system.

news

Sangster Airport unveils ‘Park Smart’ system to ease traffic and improve user experience

2 June 2025 | By Gabriel Higgins

Sangster International Airport's new 'Park Smart' plan launches 1 June, offering improved short-term and long-term parking for all users.

news

Tenerife South Airport chaos sees UK families trapped for hours in sweltering, overcrowded passport queues

2 June 2025 | By Gabriel Higgins

Hundreds of UK tourists faced dangerous overcrowding at Tenerife airport, with some lifting children to stop them suffocating.

article

Delivering a gold medal performance for Queensland and Australia: An interview with Brisbane Airport CEO, Gert-Jan de Graaff

2 June 2025 | By Gert-Jan de Graaff

Gert-Jan de Graaff, CEO of Brisbane Airport Corporation Pty, tells International Airport Review why his staff won best airport staff in Australia & Pacific at the 2025 World Airport Awards, how they are preparing for hydrogen and the 2032 summer Olympics, plus why he’ll never talk publicly about 2019 numbers…

news

Munich Airport celebrates 15 years of strong partnerships with United, Singapore Airlines and ANA

30 May 2025 | By Gabriel Higgins

Munich Airport marks 15 years of collaboration with three Star Alliance carriers, strengthening its status as a leading global hub.

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Passenger experience and seamless travel