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Passenger experience and seamless travel

IATA launches first integrated shopping to travel journey using digital identity

26 October 2023 | By International Airport Review

On a journey from London Heathrow to Rome Fiumicino via British Airways, IATA successfully tested the first fully integrated digital identity travel experience.

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The future of urban air mobility and why it is taking off

25 October 2023 | By Chris Summers

In this exclusive article, Chris Summers, IT Project Manager for Austin-Bergstrom International Airport, writes about the importance of Urban Air Mobility (UAM/AAM), how it can lessen the carbon impact of flying, and help deliver medical essentials, and people, to their destinations quicker.

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Miami International Airport hosts latest rehearsal tour for children with special needs

25 October 2023 | By International Airport Review

Miami International Airport hosted its second MIA Airport Instruction and Readiness (MIAair) tour of 2023 for 25 children with special needs.

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Nashville International Airport® unveils satellite concourse for growing travel demand

24 October 2023 | By International Airport Review

Nashville International Airport (BNA®) will open a free-standing, eight-gate Satellite Concourse for their BNA® Vision expansion programme.

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VINCI Airports launches investment at Belfast International Airport

23 October 2023 | By International Airport Review

VINCI Airports announced the launch of a £100 million five-year investment plan into Belfast International Airport.

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Airports’ licence to operate in the future

23 October 2023 | By Chris Woodroofe

Watch this exclusive interview with IAR Advisory Board Member, Chris Woodroofe.

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Día de los Muertos returns to San Francisco International Airport

20 October 2023 | By International Airport Review

SFO will bring the renowned holiday to the airport, with live music, dance and cultural performances from San Francisco-based Latino and LatinX artists.

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Why Peru, Lima is South America’s new airport city

20 October 2023 | By Milagros Montes Morote

For International Airport Review, Milagros Montes Morote, Manager of Public Affairs and Regulatory Compliance at Lima Airport Partners (LAP), writes about Lima’s new airport city, the preparations being made to create the city, and its future goals.

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Talking passenger’s retail behaviour at London Heathrow Airport

19 October 2023 | By Chunekshi Wimalasuriya, Fraser Brown

For Issue 3 2023, International Airport Review’s Editorial Assistant, Chunekshi Wimalasuriya, caught up with London Heathrow’s Retail Director Fraser Brown. Brown answered questions about some of the interesting behaviour trends of travellers when purchasing retail.

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Investing in passenger experience at Budapest Airport

18 October 2023 | By Kam Jandu

Watch this exclusive to hear how Budapest Airport has invested a quarter of a billion Euros into its facilities.

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Greater Toronto Airports Authority host first airport familiarisation tour for autistic individuals and their families

18 October 2023 | By International Airport Review

The Greater Toronto Airports Authority (GTAA) to host a welcoming airport travel familiarisation tour for families with neuro divergent needs.

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“We just need that push…to make sustainability happen!” A discussion with ACI World’s Jennifer Desharnais

17 October 2023 | By Chunekshi Wimalasuriya, Jennifer Desharnais

At ACI World's WAGA we spoke with Jennifer Desharnais, the Director for Sustainability and Environmental Protection of ACI World.

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UK Civil Aviation Authority calls on drone pilots to fly responsibly

17 October 2023 | By International Airport Review

The UK Civil Aviation Authority has called on all UK drone operators to fly responsibly and avoid flying their drones near emergency services helicopters that are dealing with incidents.

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Airport industry intelligence report 2023

16 October 2023 | By International Airport Review

This Airport Intelligence Report seeks to provide a comprehensive overview of the current state of affairs within the aviation industry, with a particular focus on sustainability, accessibility, airport experience, airspace modernisation, and technological advancements.

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Modernisation of Massport’s Terminal E and 100 year-anniversary celebrated

16 October 2023 | By International Airport Review

Massachusetts Port Authority (Massport) celebrate the completion of the Modernisation of Terminal E, as well as Boston Logan’s 100-year anniversary.

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Passenger experience and seamless travel