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Passenger experience and seamless travel

Creating a modern passenger experience at LAX

28 October 2024 | By Hans Thilenius

International Airport Review spoke to Hans Thilenius, the Deputy Executive Director of Los Angeles World Airports, to discover how the terminal modernisation goes beyond an updated aesthetic.

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John F. Kennedy International Airport to install state-of-the-art security checkpoints for its new terminal

25 October 2024 | By Gabriel Higgins

John F. Kennedy International Airport has announced that it will install state-of-the-art security checkpoints in partnership with K2 Security Screening Group for its new terminal.

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Budapest Airport’s new initiatives enhance travel experience for passengers with hidden disabilities

25 October 2024 | By Gabriel Higgins

Budapest Airport has announced several initiatives to help passengers with hidden disabilities travel with ease, with passengers now able to indicate already when booking their flights if they need special assistance.

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Emirati culture and hospitality headline at Zayed International Airport

25 October 2024 | By Elena Sorlini

Elena Sorlini, Managing Director and Chief Executive Officer at Abu Dhabi Airports, shares her insight as CEO of one of the biggest airports in the world, and details how connectivity, innovation and sustainability will shape the future vision of Zayed International Airport.

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Preparing for the future of travel at Denver Airport

25 October 2024 | By Phillip Washington

In an exclusive interview with Holly Miles, Editor of International Airport Review, Phillip Washington, CEO of Denver International Airport (DEN), sheds light on the airport's recent achievements and ambitious future plans. From record-breaking passenger numbers to innovative security measures and sustainability goals, Denver Airport is gearing up for a transformative future…

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Natilus debuts new decarbonised passenger aircraft ‘Horizon’

24 October 2024 | By Gabriel Higgins

Californian aerospace manufacturer, Natilus, introduces its new passenger aircraft ‘Horizon’, enables commercial airlines to deliver an improved flight experience with customisable cabin and seating layouts for up to 200 passengers.

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New security scanning technology now allows faster security processing times at London Luton Airport

23 October 2024 | By Gabriel Higgins

A study commissioned by London Luton Airport shows that passengers can now pack with less concern about their wardrobes, since state-of-the-art body scanners and CT scanner technology was installed since July 2024.

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Belfast City Airport’s ‘Autism in the Air’ event gave opportunity for autistic people to experience the airport

22 October 2024 | By Gabriel Higgins

Belfast City Airport hosted a special event, ‘Autism in the Air’, in partnership with Queen’s University Belfast, to help children become familiar with the airport environment, making future travel more accessible and stress-free.

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Toronto Pearson launches first-of-its-kind live daily updates to enhance passenger travel experience

21 October 2024 | By Gabriel Higgins

Toronto Pearson Airport has announced a new partnership with CP24 to provide passengers with daily operational updates, these updates will provide valuable information to help passengers better understand the factors that can impact travel.

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Corpus Christi International Airport has completed its bar with outdoor space for passengers

18 October 2024 | By Gabriel Higgins

Corpus Christi International Airport has announced the completion of a new full-service bar that is connected to an outdoor patio, which will be the first space outdoors for passengers to enjoy.

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Etihad Airways has developed new digital tool ‘Skypad’ to enhance on board passenger experience

17 October 2024 | By Gabriel Higgins

Etihad Airways has announced that it will begin to implement its new innovative in-house digital tool, ‘Skypad’, designed to enhance the inflight experience for passengers

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Passengers for TAP Air Portugal can vote in its first Altitude Film Fest

17 October 2024 | By Gabriel Higgins

TAP Air Portugal will allow passengers to vote for their favourite film out of a selection of ten from its aircraft’s entertainment systems, with the deadline 31 October 2024.

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London Stansted Airport announced a five-year investment plan worth £1.1bn

16 October 2024 | By Gabriel Higgins

London Stansted Airport has announced a five-year £1.1bn investment programme, with the centrepiece of the plans being a £600m extension to the airport’s existing terminal, which will create a bright spacious environment.

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SEA Milan’s Armando Brunini on biometrics and passenger experience

16 October 2024 | By Armando Brunini, Emily Budgen

International Airport Review's Editorial Assistant Emily Budgen attended this year's ACI Europe's Annual Congress, hosted by iGA Istanbul. Here, she caught up with SEA Milan Airport's CEO Armando Brunini and discussed biometrics, the passenger experience and the regulations in the industry.

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Belfast City Airport has completed a £3m instalment of high-tech security scanners

15 October 2024 | By Gabriel Higgins

Belfast City Airport has completed its £3m investment project that has significantly enhanced security checks, the new security screening technology will enable passengers to keep liquids, gels, and pastes, including toiletries and cosmetics, up to 100ml.

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Passenger experience and seamless travel