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Passenger experience and seamless travel

London Gatwick trials new smart stand technology

25 November 2024 | By Holly Miles

By enabling more efficient turn times, the smart stand is designed to enhance safety procedures, improve stand utilisation, maintain punctuality, and improve passenger experience.

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African Airport Champions: The unsung heroes of Africa’s aviation growth

25 November 2024 | By Waheedah Lawal Suleiman

Waheedah Lawal Suleiman, Manager of the Economic Committee for ACI Africa, writes about the importance of workers across Africa’s airports, from security to flight attendees, and their impact on aviation.

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Passengers enjoy festive cheer at Denver Airport’s Santa’s Layover Lounge with food, drinks, and surprises

22 November 2024 | By Gabriel Higgins

Denver International Airport delights passengers with Santa’s Layover Lounge, a festive pop-up featuring holiday-themed food, drinks, surprise appearances, and a partnership with Make-A-Wish to spread holiday joy.

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Winners of the Airport Honour Awards 2024 announced!

22 November 2024 | By International Airport Review

Take a look to see who won the coveted Airport Honour Awards 2024, hosted by International Airport Review at the recent International Airport Summit in Amsterdam.

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Ghana partners with ascent solutions and Rock Africa to enhance aviation security with API-PNR system

21 November 2024 | By

Ghana's Civil Aviation Authority collaborates with Ascent Solutions and Rock Africa to deploy an Advanced Passenger Information and Passenger Name Record system, enhancing aviation security, passenger processing, and compliance with international standards.

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UK Civil Aviation Authority launches consultation on proposed charges to support safety, innovation and growth

20 November 2024 | By Gabriel Higgins

The UK Civil Aviation Authority has opened an eight-week consultation on proposed charges aimed at enhancing safety, supporting innovation, and fostering sustainability in aerospace, with feedback closing on 15 January 2025.

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Gen Z travellers have come of age, and airports are here for it

20 November 2024 | By Karen Mazurkewich

For Issue 3 2024, Karen Mazurkewich, Vice-President of Stakeholder Relations and Communications at Toronto Pearson International Airport (YYZ) described the shifts in global air travel that are taking place, driven by the rise of the tech-savvy, experience-seeking Gen Z.

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Frankfurt Airport introduces Short Connection Pass to speed up transfers and reduce passenger stress

19 November 2024 | By Gabriel Higgins

Frankfurt Airport has launched a Short Connection Pass to help passengers with tight transfers navigate security faster, reducing stress. The initiative, part of a pilot project, enhances the transfer experience.

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The Airport Industry Intelligence eReport 2024

18 November 2024 | By International Airport Review

Download this free eReport highlighting the greatest challenges to the airport sector.

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Making the travel experience more inclusive: understanding passengers with disabilities and how airports can help

18 November 2024 | By Waheedah Lawal Suleiman

Waheedah Lawal Suleiman writes about how airports have the potential to make travel easier and more enjoyable for people with disabilities. By prioritising accessibility, communication, and tailored support, airports can create truly inclusive travel experiences.

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Toronto Pearson Airport unveils “Eras”-inspired display to welcome Taylor Swift fans

14 November 2024 | By International Airport Review

Toronto Pearson’s interactive “Eras”-inspired display, launched with Visit Mississauga, welcomes fans arriving for Taylor Swift’s concerts with immersive album-themed visuals in Terminal 1.

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Perth Airport unveils AU$5 billion plan to create unified, world-class “one airport” experience

11 November 2024 | By Gabriel Higgins

Perth Airport's AU$5 billion transformation will create a unified "one airport" experience, featuring new terminals, a parallel runway, a hotel, and enhanced facilities, boosting capacity and regional tourism.

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Airport Dimensions partners with SASCO to enhance lounge experiences at Vietnam’s airports

8 November 2024 | By

Airport Dimensions has partnered with SASCO to enhance Vietnam's airport lounges, starting with the Rose Lounge refurbishment, aiming to elevate passenger experiences across the region.

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Billy Bishop Toronto City Airport launches donation drive to support daily bread food bank

7 November 2024 | By Gabriel Higgins

Billy Bishop Toronto City Airport has announced a month-long donation drive at the airport for the Daily Bread Food Bank, with donating made easy as anyone passing through the airport can simply tap their debit or credit card at locations throughout the passenger terminal.

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Le Petit Chef’s Immersive Dining Experience Comes to Changi Airport for a Limited Time

5 November 2024 | By Gabriel Higgins

Changi International Airport has announced that it will partner with Le Petit Chef’s multi-sensory dining experience, from 29 November 2024 to 30 April 2025.

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Passenger experience and seamless travel