List view / Grid view

Tobias Zogrotzky

 

article

Passenger Experience In-Depth Focus 2018

Ensuring that passengers have a pleasant experience at the airport…

14 August 2018 | By

Ensuring that passengers have a pleasant experience at the airport is crucial, not only for customer satisfaction but also to enhance non-aeronautical revenue streams. Airports are therefore getting ever more creative in a bid to attract and maintain their passengers, and new technologies are playing an ever-increasing role…