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Damian Ellacott

 

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Operational effectiveness, efficiency or excellence?

Damian Ellacott, Chief Operating Officer at Dammam Airports Company (DACO),…

26 September 2022 | By

Damian Ellacott, Chief Operating Officer at Dammam Airports Company (DACO), explores the terms operational effectiveness, efficiency and excellence, focusing on airport operations, but argues that commercial and support functions all contribute significantly to the success of an airport ecosystem.