AI improves Munich Airport’s car rental experience
Munich Airport has improved customer service around car renting by utilising an innovative artificial intelligence (AI) software that reduces wait times and ensures transparency with the consumer.
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Samarkand International Airport encourages global connectivity with anniversary of first opening
2023 marks one year since Uzbekistan's Samarkand International Airport first opened its terminal. The airport looks to welcome even more airlines and expand route connections across the globe.
It’s beginning to look a lot greener at Eindhoven Airport
Eindhoven Airport is showing it's commitment to sustainability by installing an additional 1,068 solar panels on its terminal roof.
Etihad Airways offers passengers more travel destinations with new interline and codeshare partnerships
Etihad Airways are offering customers greater choice and more travel destinations by launching reciprocal interline partnerships with six airlines, including Philippine Airlines and Airlink South Africa.
Winner of new 2023’s World’s Best Art in Airport announced
Houston Airports, has been chosen as having the Best Art in the Airport at the 2023 Skytrax World Airport Awards. It is a monumental achievement for the airport, who have invested considerable amounts in their art to ensure an enjoyable passenger experience.
Singapore’s Changi Airport is crowned the World’s Best Airport for 2023
Announced at Amsterdam's Passenger Terminal EXPO, Singapore's Changi Airport has been named World’s Best Airport in 2023.
Brisbane Airport awarded for sustainability leadership by ACI
ACI has awarded Brisbane Airport with a Level 4 Airport Carbon Accreditation for its efforts and leadership in sustainability.
Personally chosen by passengers, World’s Best Terminal announced
The New LaGuardia Airport Terminal B has been named the world's best new terminal, simultaneously achieving the highest, global 5-Star Airport Terminal Rating from Skytrax.
Ras Al-Khaimah will be the base for VPorts’ first-ever vertiport
VPorts has recently announced a joint agreement that will see its first ever vertiport established in Ras Al-Khaimah (RAK) Airport.
Lover of all things garbage, Oscar the Grouch appointed Chief Trash Officer of United Airlines
United Airlines has named Sesame Street's Oscar the Grouch as its first Chief Trash Officer in a joint celebration of his love of trash. It comes as part of the airlines broader campaign of spreading awareness to consumers of the benefits of sustainable aviation fuel (SAF). The Sesame Street character…
Personally chosen by passengers: the best airports for customer experience
The Airports Council International (ACI) World and travel technology company Amadeus has excitedly announced this year's winners of Airport Service Quality (ASQ) Awards. The award recognizes the best airport for customer experience worldwide, as selected by passengers.
China Airlines restores pre-pandemic daily service between Ontario, California, and Taipei
China Airlines will restore the daily round-trip service between Southern California's Ontario International Airport and Taipei this year.
January 2023 sees demand for air cargo dip
Owing to a persisting war in Ukraine, high inflation and a shortage of workers, demand for global air cargo has declined. The International Air Transport Association (IATA) released its data for January 2023 global air cargo markets and results show that, in a context of economic headwinds, cargo demand has…
Smart security at Milan Linate: One year on
The new smart security has been operational at Milan Linate checkpoints since June 2021 and has now also been substantially completed at Malpensa Terminal 1.
Airports must follow new TSA-issued cybersecurity requirements
The Transportation Security Administration (TSA) has issued a new amendment to aircrafts requiring them to develop cybersecurity-resilience plans. This amendment is one of many and will help the Department of Homeland Security strengthen cybersecurity at aircrafts across the U.S.
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