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Ricardo Aitken

Cooperation is key to airside ground handling operations

19 June 2018 | By Ricardo Aitken, Ronald Schaefer, Stuart Matheson

Crowded ramps are commonplace in today’s airports, and with limited or no space available to expand, airports are increasingly turning to existing resources to help relieve ramp pressures. Ricardo Aitken, Stuart Matheson and Ronald Schaefer from IATA Consulting, reveal four strategic controls for managing multiple ground handling stakeholders.

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The complexity of airside tasks can affect performance

Airfield ground handling: Choosing the right partner

2 June 2016 | By Ricardo Aitken, Stuart Matheson

With the streamlining of operational costs and consumers looking for ever more customised services, airports are increasingly looking towards new ground services providers to assist day-to-day operations. Ricardo Aitken and Stuart Matheson, from IATA, believe that there are seven golden rules of ground service Request for Proposal management…