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Eero Knuutila

 

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Efficient operations lead to satisfied passengers

2 July 2017 | By

Helsinki Airport, operated by Finavia, is Finland’s main airport and is a popular transfer point between Asia and Europe thanks to its geographical position and range of fast, efficient transfers. Building on these strengths required a new approach, as Eero Knuutila, Head of Service Development at Finavia, explains.