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Chris Gilland



Why wait? Efficiencies in passenger processing at Vancouver

19 June 2018 | By

With the demand for air travel set to double over the next two decades, airports must embrace innovation – as both a solution to increasing efficiencies and to improve passenger satisfaction. Chris Gilliland, Director of Innovative Travel Solutions at Vancouver Airport Authority, reveals the airport’s pioneering BORDERXPRESS and CHECKITXPRESS deployments.