After joining the pilot phase to support ACI's development of Level 4 of the Airport Customer Experience Accreditation, Incheon has become the first airport to achieve the new level.
List view / Grid view
Incheon International Airport (ICN)
Korean Air will trial the IATA Travel Pass in May 2021 on its Incheon to Los Angeles flight after an internal test in April 2021.
The airport has been awarded five-star status once again, and ranks among the top airports in the world.
Dr Viktoriia Myroniuk, Programme Leader for BEng/MEng Aeronautical Engineering at the University of Salford, discusses aspects of airport cities that are not commonly considered.
The Airport Health Accreditation highlights Incheon Airport's efforts to keep passengers safe amidst the COVID-19 pandemic.
To accelerate fuel cell electric bus operations, Incheon International Airport has partnered with three other organisations.
In the latest instalment of International Airport Review’s exclusive CEO series, Kadri Samsunlu, CEO of Istanbul iGA Airport, discusses how far the newly-developed airport has come since beginning operation at full capacity in early 2019.
Through its CEO series, International Airport Review spoke to Graham Millett, CEO of Western Sydney International, about how the airport is set to be a disruptor in Australian aviation.
Across many industries, women are striving to reduce the discrepancies between male and female employees, and to encourage young women to follow their ambitions.
In this article, we review which airports handled the largest amount of cargo by metric tonne that passed through the airport in 2019.
We spoke to Myojung (MJ) Koh, Smart Airport Team Manager at Incheon International Airport, about how the airport's Smart Airport Plan is revolutionising the passenger experience.
In this article, we review which airports had the highest passenger numbers in 2019, based on the total number of departing, arriving, transferring and direct transit passengers.
Airports are accredited on customer understanding, strategy, measurement, operational improvement, governance, airport culture, service design/innovation, and airport community collaboration.
The operators of Prague Airport and Incheon International have announced they have boosted their ties by signing an 'extensive partnership agreement'.
We take a look back at the Skytrax awards 2017 with an excellent visual representation from Knoema.