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Helsinki Airport (HEL)

 

Ensuring the same accessibility options for all passengers

2 November 2018 | By

It is essential that all passengers have the same options and rights for transfer and mobility at an airport. In 2017, almost 44,000 passengers ordered the assistance service at Helsinki Airport. This is only a fraction of the number of passengers with reduced mobility who travelled through, and those numbers…

Passenger Experience In-Depth Focus 2017

6 July 2017 | By

When considering passenger experience, consideration must be given to design and flow, the efficiency of checkpoint areas and the usefulness of apps and digital services if airports want to satisfy the modern day passenger. This In-Depth Focus explores some current passenger experience developments and opportunities...

Efficient operations lead to satisfied passengers

2 July 2017 | By

Helsinki Airport, operated by Finavia, is Finland’s main airport and is a popular transfer point between Asia and Europe thanks to its geographical position and range of fast, efficient transfers. Building on these strengths required a new approach, as Eero Knuutila, Head of Service Development at Finavia, explains.

Helsinki Airport gets ready for 20 million passengers

9 February 2016 | By Finavia Corporation

Following an agreement announced by the European Investment Bank (IEB) to provide a €230 million loan for the expansion of Helsinki Airport, airport operator Finavia Corporation discusses its development plans in preparation for 20 million passengers by 2020...

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