New Mumbai International Airport facility enhances domestic transfer experience
Posted: 2 March 2023 | International Airport Review | No comments yet
Chhatrapati Shivaji Maharaj International Airport has introduced a new facility that enhances the domestic transfer experience for passengers.


Credit: Mumbai International Airport
Chhatrapati Shivaji Maharaj International Airport (CSMIA), also known as Mumbai International Airport has introduced a new facility that allows for ease in transfer for passengers with connecting domestic flights from Terminal (T2). CSMIA is one of India’s first airports to bring an initiative to make transit experience convenient and hassle-free for travellers. With rising passenger footfall for domestic as well as international travel, this new Domestic-to-Domestic (DTD) addition to CSMIA’s transfer offerings will further make the airport experience much smoother.
With an endeavour to smoothen passenger travel experience, this dedicated space has pre-embarkation security checks. This transfer area will considerably cut down the Minimum Connection Time (MCT) for transfer passengers and crew members, thereby enabling passengers with a shorter time gap between connecting flights. Besides, it will add flexibility to the airline operators in planning their flight schedule and rostering of crew members as they will now be able to accommodate passengers with a lesser time interval between their connecting flights. This enhancement will make the journey seamless for passengers who otherwise would earlier exit/re-enter the terminal and further wait for their onward flight will now be able to reach the domestic departure concourse without undergoing the process of re-entering the terminal building.


Credit: Mumbai International Airport
“We are thrilled to launch the new DTD facility at Terminal 2 of CSMIA, which is a significant step forward in improving the travel experience for our passengers and strengthening CSMIA as a transfer hub,” CSMIA spokesperson said. “The new facility is designed to provide passengers with a more efficient and seamless transfer process, faster processing times, and direct access to the departure concourse, ultimately leading to a smoother and more enjoyable travel experience. CSMIA continues to enhance its offerings and services from time-to-time for passengers to benefit through it.”
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With best-in-class services and state of the art infrastructure, CSMIA constantly reinvents itself to provide ingenious solutions that offer seamless transit for passengers travelling via the airport. In its constant endeavour to be a Gateway to Goodness, CSMIA looks beyond challenges to provide top-notch services and memorable experiences to passengers. With domestic travel on the rise and summer travel booking seeing a surge, this dedicated space would benefit passengers to travel faster, smoother and more conveniently than ever before.


Credit: Mumbai International Airport
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