Multiple mobile boarding pass capability added to BA app
30 March 2016 • Author: Katie Sadler, Digital Content Producer, International Airport Review
British Airways (BA) has introduced a multiple mobile boarding pass capability on its app allowing families and friends travelling together to store boarding cards on a single mobile device.
Previously, each person had to each carry their own smartphone to show their mobile boarding pass to go through security or board a flight.
But now, according to BA, up to eight individual mobile boarding passes can be viewed on one phone, providing everyone travelling together is on the same booking reference number.
Multiple mobile boarding pass app available to groups with the same booking reference number
Sara Dunham, British Airways’ head of marketing retail and direct channels, said: “Multiple boarding passes stored on just one device makes it far quicker and easier for groups of friends or families travelling together to pass through security and board our flights.
“We responded to feedback from our customers who were in groups travelling together to make passing through the airport quicker and easier.”
“We responded to feedback from our customers”
The update for British Airways’ mobile app is available now for iPhones and Android devices. Passengers travelling with the same booking reference number will able to view all mobile boarding passes on the same device by swiping between each one.
Multiple boarding passes are available from the following departure airports: Aberdeen, Amsterdam, Basel, Belfast, Dublin, Dusseldorf, Edinburgh, Geneva, Glasgow, Jersey, Leeds, London City, London Gatwick, London Heathrow, Manchester, Vienna, Zurich.
They will be available from more airports over the coming weeks. Bookings which include an infant passenger cannot currently use multiple boarding passes.