Transforming Airport Security – Innovation, Impact, and the Passenger Experience

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4 November 2025

2:00pm

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As global air travel continues to rebound and evolve, the landscape of airport security is undergoing a profound transformation. This virtual panel discussion will bring together industry experts, thought leaders, and technology innovators to explore the multi-faceted challenges and opportunities shaping the future of airport security.

The session will begin by examining the changing landscape of airport security, highlighting how evolving threats, regulatory shifts, and passenger expectations are driving the need for smarter, more adaptive solutions. Panellists will delve into the integration of new technologies within operational airport environments, discussing the complexities of implementation, stakeholder engagement, and maintaining operational continuity.

Looking ahead, the panel will spotlight game-changing technologies – from biometric screening and AI-driven analytics to autonomous systems – that promise to redefine how airports operate. We will share perspectives on how these innovations are shaping the airports of tomorrow.

Security is no longer just about protection; it’s a key enabler of enhanced passenger experience. We will also explore how streamlined security processes can reduce stress, improve flow, and elevate customer satisfaction. The discussion will also address the commercial implications of expanding security infrastructure, particularly its impact on retail operations and passenger behaviour, with insights from one of our experts.

And finally, we will lead a conversation on change management and passenger re-education, emphasising the importance of training and communication in adapting to new security protocols. The panel will also consider the feasibility and benefits of global standardisation of airport security processes, and conclude with a critical look at cybersecurity threats facing modern airports.

This session promises a dynamic exchange of ideas, practical strategies, and visionary thinking to help shape a safer, smarter, and more seamless airport experience for all.

From this session, you will learn

1. What are the biggest challenges facing airports in terms of improving security processes within a fully operational environment.
2. How game-changing technologies are shaking up the security landscape for airports across the world.
3. The impact these advanced security technologies and processes can have on the passenger experience.
4. The critical role change management and passenger re-education plays in ensuring a smooth transition to the airports of the future.

You will also have the opportunity to ask the panel questions in relation to this long-term transformation programme, enabling you to benefit from their knowledge and experience.