What’s keeping you awake at night?: Vice President of Airport Customer Experience at ACI World
Posted: 8 July 2022 | Dimitri Coll | Head ASQ | ACI World | No comments yet
Voxpop clip with the Vice President of Airport Customer Experience at Airports Council International World on what’s keeping him awake at night.
“What’s keeping you awake at night?” Is the question we asked Dimitri Coll, Vice President of Airport Customer Experience, Airports Council International World (ACI World) at Passenger Terminal EXPO 2022.
Dimitri’s response was how important it is and will continue to be for airports to follow trends beyond the aviation industry, to ensure the passenger experience is fresh and relevant.
What do you think? Leave us a comment below and let us know your thoughts!
Join our free webinar: Beyond silos: How ecosystem thinking elevates the airport experience
In today’s complex aviation landscape, airports are moving beyond siloed operations to embrace a new era of collaboration. This webinar focuses on how leading airports are using ecosystem thinking to adapt, personalize, and continuously improve every touchpoint, boosting both passenger satisfaction and non-aeronautical revenue.
Date: 13 Nov | Time: 10:00 GMT
REGISTER NOW TO SECURE YOUR SPOT
Can’t attend live? No worries – register to receive the recording post-event.
Chief Executive Officer
CEO
Chief Operating Officer
Head of Operations, Safety and Emergency
Chief Strategy Development Officer
Head of Operations
Airport General Manager
CEO
Chief Executive Officer