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Terminal operations

Heathrow Airport mobility workers strike over pay as Unite urges airport to intervene in dispute

13 June 2025 | By Gabriel Higgins

Untrained staff drafted to cover Wilson James PRM roles as Heathrow faces growing criticism and intensified strike action.

news

Miami Airport becomes first in the world to launch ReBokeh vision app for low-vision travellers

11 June 2025 | By Gabriel Higgins

Low-vision travellers at Miami International Airport can now use ReBokeh’s assistive tech app with AI for enhanced independence and navigation.

news

Denver International Airport sees security satisfaction rise after West Checkpoint opens as part of Great Hall Project

10 June 2025 | By Gabriel Higgins

Denver International Airport reports higher satisfaction scores after opening its new West Checkpoint, with improved wait times and screening experience.

Marisa Von Wieding, Vice President of Operations at the New Terminal One at JFK, shares how the new all-international terminal is redefining the guest journey through innovative technology, personalised service and an unwavering commitment to accessibility.

article

How the New Terminal One is shaping the future of guest experience and technology in air travel

9 June 2025 | By Marisa Von Wieding

Marisa Von Wieding, Vice President of Operations at the New Terminal One at JFK, shares how the new all-international terminal is redefining the guest journey through innovative technology, personalised service and an unwavering commitment to accessibility.

article

Creating a first-of-its-kind LiDAR laboratory at Tampa International Airport

4 June 2025 | By Doug Wycoff

Doug Wycoff, Director of Digital Solutions and Innovation at Tampa International Airport, spoke with International Airport Review about the airport’s most recent innovations, including its LiDAR laboratory and their plans for a ‘dream’ baggage handling system.

news

Sangster Airport unveils ‘Park Smart’ system to ease traffic and improve user experience

2 June 2025 | By Gabriel Higgins

Sangster International Airport's new 'Park Smart' plan launches 1 June, offering improved short-term and long-term parking for all users.

news

Tenerife South Airport chaos sees UK families trapped for hours in sweltering, overcrowded passport queues

2 June 2025 | By Gabriel Higgins

Hundreds of UK tourists faced dangerous overcrowding at Tenerife airport, with some lifting children to stop them suffocating.

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Turning challenge into opportunity: How Flint Bishop Airport is punching above its weight

28 May 2025 | By Nino Sapone

At Routes Americas in The Bahamas, International Airport Review sat down with Nino Sapone, CEO of Flint Bishop International Airport, to discuss how his team is using community connections, federal grants and a spirit of adaptability to grow the airport’s profile, even amid industry-wide turbulence.

news

Southampton Airport completes multi-million-pound upgrade with next generation security scanners

23 May 2025 | By Gabriel Higgins

Southampton Airport installs advanced NGSC scanners, allowing passengers to keep devices and liquids in hand baggage, speeding up security checks.

news

Miami Airport launches £475m Concourse K expansion and accessibility upgrades under £7.1bn future-ready plan

22 May 2025 | By Gabriel Higgins

Miami International Airport begins £475m terminal expansion and installs 41 wheelchair lifts as part of its £7.1bn modernisation strategy.

news

Key West Airport opens new Concourse A as part of $130m modernisation and resilience project

21 May 2025 | By Gabriel Higgins

Key West International Airport unveils Concourse A, enhancing passenger experience and storm resilience amid record growth and expanded airline services.

news

Glasgow Airport unveils £3.7m revamp with new restaurants, retail upgrades and lounge enhancements

19 May 2025 | By Gabriel Higgins

Glasgow Airport is investing £3.7 million to improve passenger experience with new dining options, refreshed retail units and lounge upgrades.

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Five minutes with Jennifer Aument, CEO of The New Terminal One at JFK International Airport

19 May 2025 | By Jennifer Aument

Holly Miles speaks with CEO, Jennifer Aument, about the benefits of P3s, her challenges and how at JFK New Terminal One – women lead.

news

Milan airports break non-aviation revenue records as long-haul travel and luxury spending surge

16 May 2025 | By Gabriel Higgins

Milan airports post record commercial revenue in 2024, with rising long-haul traffic and strong luxury, retail, and food sales.

video

CVG Airport unleashed: Huge upgrades, DHL growth & leadership shakeup

16 May 2025 | By Gabriel Higgins

At the Aviation Event in Cluj, March 2025, International Airport Review’s Editorial Assistant spoke with Candace McGraw, CEO of Cincinnati/Northern Kentucky International Airport (CVG), about the airport’s ambitious “Elevate” capital programme, the ongoing expansion of DHL’s hub operations, and CVG’s inclusive workforce development strategy as McGraw prepares for her retirement.

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Terminal operations