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International Airport Summit 2025 kicks off this week uniting global airport leaders

17 November 2025 | By International Airport Summit

Industry leaders will gather in Berlin to explore the future of airport innovation, sustainability and passenger experience.

video

Leveraging data and technology to deliver personalised CX | International Airport Summit ’25 preview

31 October 2025 | By International Airport Summit

In this International Airport Summit 2025 preview Gerri Sinclair discussed leveraging data and technology to deliver truly personalised passenger experiences.

news

Birmingham Airport launches new AI-powered improvements to passenger experience

30 October 2025 | By International Airport Review

Birmingham Airport unveils a new AI-powered passenger experience programme, featuring real-time updates and a virtual assistant to enhance journey efficiency and independence.

news

Heathrow Airport temporarily renamed Terminal 4 as ‘Terminal Paw’

27 October 2025 | By Gabriel Higgins

Heathrow Airport has renamed Terminal 4 as ‘Terminal Paw’ to celebrate the return of its beloved bears, Doris and Edward, in a heartwarming new advert.

article

Redefining the airport experience: from transit hub to a sense of place | International Airport Summit 2025 preview

15 October 2025 | By George Ioannou

George Ioannou, Director of Innovation at King Salman International Airport (KSIA) - a speaker at this year's International Airport Summit - shares how the standout future airport experience will be defined by how invisible innovation, human connection and cultural storytelling coming together to make travel effortless, personal and worth remembering.

news

Sofia Airport CEO to unveil Gen Z-focused digital strategy at International Airport Summit 2025

17 September 2025 | By International Airport Summit

Jesus Caballero will share how Sofia Airport is using 5G, immersive tech and social media to redefine the passenger experience for the next generation.

article

Smart Airports: From Curb to Runway

5 September 2025 | By International Airport Review

Unlock insights from leading smart airports on data-driven operations, automation, and passenger-centric innovation. Access for free today.

news

Adani digital labs launches OneApp to revolutionise passenger experience at Adani-managed airports in India

13 August 2025 | By Gabriel Higgins

Adani digital labs unveils OneApp, integrating airport services, loyalty rewards, and real-time updates to enhance convenience, comfort, and personalisation for travellers across India.

news

Heathrow Airport launches largest beauty and wellness campaign with exclusive offers and immersive experiences for travellers

8 August 2025 | By Gabriel Higgins

Heathrow’s Redefine Your Beauty campaign offers passengers luxury treatments, exclusive gifts and wellness-inspired dining across all four terminals this summer and autumn.

article

Al Titterington on delivering hyper-personalised airport experiences with growing passenger numbers: IAS 2025 speaker spotlight

14 July 2025 | By International Airport Summit

International Airport Summit takes a look at one of this year’s speakers – Al Titterington, Terminal Operations Director at Birmingham Airport (BHX) – and what he will be discussing during the session panel ‘Delivering hyper-personalised airport experiences with growing passenger numbers’ on Day 1 of the summit.

AI and robotics at international Airport Summit

news

Automation, AI and robotics under the spotlight at International Airport Summit 2025

10 July 2025 | By International Airport Summit

Join us at the International Airport Summit in Berlin to engage in discussions with airports over the integration of AI, automation and robotics and how it is helping them drive operational efficiency, improve passenger experience and reduce reliance on manpower.

Marisa Von Wieding, Vice President of Operations at the New Terminal One at JFK, shares how the new all-international terminal is redefining the guest journey through innovative technology, personalised service and an unwavering commitment to accessibility.

article

How the New Terminal One is shaping the future of guest experience and technology in air travel

9 June 2025 | By Marisa Von Wieding

Marisa Von Wieding, Vice President of Operations at the New Terminal One at JFK, shares how the new all-international terminal is redefining the guest journey through innovative technology, personalised service and an unwavering commitment to accessibility.

article

Ezeiza International Airport: A global leader in commercial satisfaction according to ASQ

7 May 2025 | By Lucila Mingrone, Mariana Camodeca

Mariana Camodeca, Product Owner of the strategic mission for hyper-personalisation, and Lucila Mingrone, also part of the strategic mission at Airports Argentina, highlight the keys to their success in being recognised as the best airport in the world for commercial satisfaction in Q4 2024.

article

Airport Leader’s Forum Report 2025

10 March 2025 | By International Airport Review

Sign in to read this free report and gain an insight into the challenges faced by International Airport Review's Advisory Board members.

article

At the airport, travellers crave transparency. Let’s give it to them

6 January 2025 | By Karen Mazurkewich

Karen Mazurkewich, Vice-President of Stakeholder Relations and Communications, Toronto Pearson International Airport explains how the airport is working to give passengers more transparency when it comes to flight disruption.

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