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Passenger experience and seamless travel

video

Transforming airport security through technology and workforce: An interview with Marco Stramaccioni

31 January 2024 | By Holly Miles, Marco Stramaccioni

Watch this exclusive interview with this security thought leader.

news

Europe’s airports prioritises needs of passengers with non-visible disabilities centre stage with ACI Europe’s guidance

30 January 2024 | By International Airport Review

ACI EUROPE launched the first ever guidance globally for airports assisting passengers with non-visible disabilities.

video

Luxurious travel experiences at BVI Airports

29 January 2024 | By Kurt A.G Menal

Kurt A.G Menal, the Managing Director at BVI Airports Authority, told us about some of the features of the authority's airports that add a luxurious and effortless touch for its ultra-high-end passengers.

video

Transforming aviation for a new world with Jens Sanner, Fraport

26 January 2024 | By Holly Miles, Jens Sanner

Watch the exclusive interview with this airport thought leader.

news

ACI Europe launches its manifesto for the new EU political cycle

24 January 2024 | By International Airport Review

ACI EUROPE's President Armando Brunini calls for EU Transport policy to ensure both sustainable and competitive air connectivity.

news

Schiphol launches app for Apple Watch

23 January 2024 | By International Airport Review

The application allows travellers to quickly and easily access the latest information about their flight on their wristwatch.

video

Aeroporti di Roma’s plans for passenger experience and innovation

22 January 2024 | By Chunekshi Wimalasuriya, Ivan Bassato

International Airport Review had the opportunity to chat with Aeroporti di Roma's Head of Airport Management, Ivan Bassato at the World Aviation Festival.

article

Creating paw-some experiences at San Antonio International Airport

19 January 2024 | By Erin Rodriguez

Erin Rodriguez, Senior Public Information Officer at San Antonio International Airport outlines the airport’s "Summer of Fun" and creative passenger experience initiatives that run throughout the year.

news

ACI World and China to strengthen cooperation of Chinese airports

18 January 2024 | By International Airport Review

Guangzhou Airport announced as the host of the 2025 ACI World Customer Experience Summit & Exhibition.

news

VINCI Airports launches new biometric solution in Portugal

18 January 2024 | By International Airport Review

VINCI Airports and ANA are implementing a new technological solution for passengers at Portuguese airports: Biometric Experience by VINCI Airports.

video

Understanding your passengers, with Bergerac Dordogne Périgord Airport

17 January 2024 | By International Airport Review

Emily James of Aéroport Bergerac Dordogne Périgord talks about understanding the needs of the airport's catchment area and local community.

news

Young people leading post-COVID-19 aviation revival, UK Civil Aviation Authority finds

12 January 2024 | By International Airport Review

The UK Civil Aviation Authority reported that young people aged 18 to 34 years old are leading aviation’s revival.

news

Denver International Airport announces arrival of new train car

12 January 2024 | By International Airport Review

Denver International Airport (DEN) announced the arrival of the first new train car from manufacturer Alstom.

video

Regaining stability and an explosion of technology at Hamburg Airport – Michael Eggenschwiler

12 January 2024 | By Holly Miles, Michael Eggenschwiler | CEO | Hamburg Airport

Michael Eggenschwiler spoke to International Airport Review Editor Holly Miles at the International Airport Summit in London.

article

A new era of personalised airport services, at Carrasco International Airport

9 January 2024 | By Federico Cabrera

Federico Cabrera, Operations and Passenger Experience Manager at Aeropuertos Uruguay, spoke exclusively to International Airport Review in Issue 3 about how Carrasco Airport seeks to elevate passenger experience and respond appropriately to their needs.

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Passenger experience and seamless travel