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Passenger experience and seamless travel

Billy Bishop airport raises $26,582 for Daily Bread Food Bank to support Toronto families

9 December 2024 | By Gabriel Higgins

Billy Bishop Airport’s donation drive raised $26,582 for Daily Bread Food Bank, providing vital food supplies for Toronto families.

news

London Heathrow Airport begins the festive period with a choir for passengers to enjoy

6 December 2024 | By

London Heathrow Airport welcomes passengers with live choir performances, festive songs, multilingual greetings, and extra support during its busiest Christmas season, expecting seven million travellers.

news

Milan Malpensa launches Bike Corner for sustainable cyclists

6 December 2024 | By Gabriel Higgins

Milan Malpensa's Bike Corner welcomes cyclists with tools, access to scenic trails, and 24/7 free services.

news

Local businesses seize opportunities at London Stansted’s £1.1 billion transformation event

5 December 2024 | By Gabriel Higgins

Nearly 300 businesses gathered to connect with major buyers, showcasing their services and exploring partnerships at Stansted’s 23rd Meet the Buyers event.

news

Munich airport and Lufthansa advance automation with remote-controlled bridges and baggage handling innovations

4 December 2024 | By Gabriel Higgins

Munich Airport and Lufthansa are testing remote-controlled passenger bridges and automated baggage handling systems to enhance efficiency, reduce physical strain on employees, and improve the overall passenger experience.

news

UK Civil Aviation Authority has proposed the use of AI in the aerospace sector

3 December 2024 | By

The UK Civil Aviation Authority is developing an AI strategy to boost aerospace innovation, enhance efficiency, and maintain safety, ensuring trust from passengers to pilots.

news

Bristol Airport launches consultation on 2040 masterplan to expand capacity and boost regional connectivity

2 December 2024 | By Gabriel Higgins

Bristol Airport has unveiled its 2040 masterplan, proposing expanded facilities, improved transport links, and new long-haul routes, aiming to boost regional connectivity and create thousands of jobs.

article

Why airports need a strategic approach to deliver exceptional passenger experience

2 December 2024 | By Phil Malem

In an increasingly demanding travel landscape, airports have a crucial role to play in providing passengers with positive experiences. Phil Malem, CEO of +impact, explores the key elements needed to achieve this goal.

article

Creating a commercial airport with a private terminal experience: Red Sea International (RSI)

1 December 2024 | By

Michael White, Chief Commercial Officer of Red Sea International Airport, spoke with International Airport Review Editor, Holly Miles, about the experience passengers will receive at the airport and why it will be an airport like no other.

news

Heathrow announces festive events and activities ahead of Christmas

28 November 2024 | By International Airport Review

Heathrow Airport is bringing festive cheer to travellers this December with seasonal decorations, interactive activities and special services across all terminals.

news

Global aviation leaders gather in Rome to explore innovation, sustainability, and the future of airports

27 November 2024 | By

Aviation leaders, innovators, and experts meet in Rome for Airports Innovate, focusing on cutting-edge technologies, sustainability, and reimagining the future of air travel.

news

ACI World’s 2024 survey reveals growing demand for wellbeing, premium services, and sustainable travel

27 November 2024 | By Gabriel Higgins

ACI World’s 2024 Global Traveller Survey highlights evolving passenger priorities, with a strong focus on wellbeing, seamless journeys, premium services, and sustainability driving new airport standards.

podcast

Promoting independent and accessible travel at London Gatwick Airport

27 November 2024 | By Anna-Ruth Cockerham, Holly Miles

Listen to this exclusive podcast with one of the Shaw Trust's UK's 100 Most Influential Disabled People and Accessibility Manager at London Gatwick Airport.

article

Behind the success: DFW’s secrets to excellence and future innovations

27 November 2024 | By

Sharon McCloskey, Vice President of Customer Experience, Dallas Fort Worth International Airport answers some questions on the airport's customer experience success.

article

Here’s what you missed at the International Airport Summit 2024

27 November 2024 | By International Airport Review

The International Airport Summit took place on 13-14 November in Amsterdam. In this article we highlight the takeaways from four key sessions across the two days.

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