Dubai Airports appoints new CIO
Posted: 5 March 2013 | Dubai Airports | No comments yet
John Segaert, a seasoned executive with a wealth of experience in airport and airline operations, has been appointed as Chief Information Officer at Dubai Airports…


John Segaert, a seasoned executive with a wealth of experience in airport and airline operations, has been appointed as Chief Information Officer at Dubai Airports.
Segaert has been brought on board to lead the team that will drive innovative technological solutions needed to support Dubai Airports’ infrastructure expansion and service development strategies.
“Information Communication Technology is central to the effective and smooth operation of any major airport, providing the crucial systems that drive everything from the flight display screens to baggage handling systems and the airport’s operations centre. John brings with him a depth of experience we believe will be key to putting in place the systems and infrastructure required by our rapid growth,” said Paul Griffiths, CEO Dubai Airports.
Segaert joins Dubai Airports from Air Canada where during a 26-year career he led various projects including the development and construction of the new Operations Centre.
As General Manager of Toronto Airport Operations, he oversaw the airline’s day-to-day operations and was responsible for all aspects of hub development for Canada’s largest international airport. Prior to managing the hub’s operations, he led strategic planning and programme delivery for moving Air Canada’s operations into the airport’s newly constructed terminal 1.
Are you ready to meet the expectations of Gen Z travellers? Join our virtual panel to discover how airports can engage the next generation of passengers.
16 Oct 2025 | 14:00 PM BST | FREE Virtual Panel Discussion
Join us for this interactive session where industry leaders will explore how airports are adapting to the needs and values of Gen Z, the first truly digital-native, socially conscious, and tech-savvy generation.
What You’ll Learn:
- What drives Gen Z travel decisions, and how to respond
- How to harness digital tools, social media, and mobile-first strategies
- How sustainability, inclusivity, and personalised experiences shape Gen Z’s airport expectations
- Real-world examples from leading airports that are successfully engaging younger travellers
Don’t miss your chance to learn from the airports leading this change – Register Now – It’s Free!