Issue 3 2023 International Airport Review

In this issue:

• LEADERS SERIES 2023
  Khalil Lamrabet, Chief Commercial Officer at Greater Toronto Airports Authority
• VOICE OF THE INDUSTRY
  Flying forward in Latin America and the Caribbean Airports
  Rafael Echevarne, Director General of ACI Latin America Caribbean
• VOICE OF THE INDUSTRY
  North America’s airports face a backlog of infrastructure needs
  Kevin M. Burke,  President and Chief Executive Officer , ACI North America
• AIRPORT INNOVATION
  Plato was right! Reflections on innovation in civil aviation
  Marcelo Mota, Commercial Director & CCO, Aeroportos Brasil Viracopos S.A
•  PASSENGER EXPERIENCE
  Creating paw-some experiences at San Antonio International Airport
  Erin Rodriguez, Senior Public Information Officer, San Antonio International Airport
• PERSONALISATION
  A new era of personalised airport services
  Federico Cabrera, Operations and Passenger Experience Manager, Aeropuertos Uruguay
• DIGITAL TRANSFORMATION
  Modernise and digitise
  Chris Summers, IT Project Manager, Austin-Bergstrom International Airport
• AIRPORT TECHNOLOGY
  Integrating emerging technologies into airport operations
  Sarah Marquez, Senior Vice President of Airport Operations at Denver International Airport
• SUSTAINABLE AIRPORTS
  Sustainability as a core value for Aeropuertos Argentina 2000
  Sebastian Villar Guarino, General Manager, Ezeiza International Airport
• EVENT PREVIEW
  International Airport Summit 2023
• AIRPORT RETAIL
  Talking passenger’s retail behaviour at London Heathrow
  Fraser Brown, Retail Director, London Heathrow Airport

GUIDE TO…OPERATIONAL EFFICIENCY

• Climb every mountain
  Ronald Leitch, Operations Director, Glasgow Airport
• Balancing operational efficiency and passenger experience: The Zurich Airport Brasil approach
  Fernando Augusto de Castro, Head of Airports and Kleyton Mendes Peixoto, Airports Executive Manager, Zurich Airport Brasil

IN-DEPTH FOCUS…WINTER OPERATIONS

• Keeping the gateway to the North East open and operational
  Mark Beveridge, Operations Director, Aberdeen International Airport
• Staying open in extreme winter weather
  Dean Ervin, Director of Aerodrome Operations, Safety and Compliance, Edmonton International Airport

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