From curb to gate: Rethinking identity in the airport journey

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22 October 2025

2:00pm

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Airports across the globe are entering a new era of digital transformation, where biometric identity verification is reshaping the passenger journey from curb to gate. With the EU Entry/Exit System (EES) deadline fast approaching and growing demand for seamless, secure travel, airports are under pressure to modernise identity infrastructure and streamline operations all while delivering an elevated passenger experience.

This high-level virtual panel will explore what it really takes to implement biometric systems at scale and turn the vision of seamless travel into a reality. From operational challenges and stakeholder alignment to infrastructure readiness and passenger adoption, our expert speakers will share practical insights from the front lines of innovation.

HID, a global leader in biometric identity solutions, will be joined by senior airport executives and digital transformation leaders to discuss:

• Why now is the tipping point for biometric adoption in aviation
• Key use cases where facial recognition is transforming speed, accuracy, and security
• How airports are balancing automation with human touch and security with experience
• Lessons learned from real-world implementations, including change management and integration with legacy systems
• What’s next: biometric boarding, AI-enhanced checkpoints, and beyond

This session is about solving real operational challenges and unlocking value across the airport ecosystem. Whether you’re preparing for EES compliance, exploring frictionless identity options, or scaling a pilot into full deployment, this is a must-attend conversation for anyone shaping the future of passenger identity.

PANELLISTS

Robert Sutton, Director of Solution Enablement, Aviation at HID

Rob Sutton is a seasoned aviation expert with over 25 years of experience spanning airlines, technology providers, and system integrators. At HID, he leads the global strategy and execution of biometric identity solutions for airports, airlines, and the broader travel ecosystem. Rob works closely with customers, sales, industry associations, and internal stakeholders to design and deliver innovative solutions that meet the evolving demands of modern air travel. His deep industry insight and collaborative approach make him a trusted advisor in driving digital transformation across the aviation sector.

Further speakers to be announced 

FAQs

Is the webinar free?
Yes – there is no charge to watch the webinar, either live or on-demand.

When will the webinar take place?
The webinar will be taking place on 22 October 2025, at 15:00 GMT, UK time. 

Can I watch the webinar later?
The webinar will be available to watch on-demand shortly after the live broadcast takes place.

What are the benefits of attending live?
During the live webinar, you will be able to pose questions to the speakers, which will then be answered during the live Q&A session at the end of the webinar.

How long will the webinar be?
The live webinar will last for up to sixty minutes

What do I need to watch this webinar?
All you need is a computer with an internet connection. It is advised to use headphones where possible for your own comfort.