Boarding - Articles and news items
Issue 6 2008, Past issues / 3 December 2008 / Paul Behan, Programme Manager, Fast Travel programmes, IATA
Following the success of electronic ticketing, the IATA Board of Governors has asked IATA to look at other elements of the passenger journey, in order to offer a self service option for passengers to choose. IATA went out to passengers through their Corporate Air Travel Survey (CATS) and independently surveyed 11,000 passengers. We spoke with Paul to find out more about how IATA’s Fast Travel programme will revolutionise the way in which we pass through an airport. (more…)
Issue 6 2008, Past issues / 3 December 2008 / Eric Léopold, Project Manager, Bar Coded Boarding Passes
An interview with Mr. Eric Léopold, Project Manager, Bar Coded Boarding Passes (BCBP). (more…)
Issue 2 2008, Past issues / 28 March 2008 / Pierre Graff, Chairman & CEO, Aéroports de Paris
La Galerie Parisienne is the new boarding satellite of terminal 2E at Paris-Charles de Gaulle Airport. It has handled nearly 2.4 million passengers since it was unveiled by the French Republic President, Nicolas Sarkozy, in June 2007. This satellite, in line with Aéroports de Paris strategy, allows the growth of handling capacity and reinforces the performance of the first European hub. It is also a showcase of the service policy of Aéroports de Paris. La Galerie Parisienne brings together technological innovations with a string of record figures: its length of 750 metres, 3 hectares of glass façade and 225,000 square metres of built up area (more than 40 soccer fields). Its steel structure weighs more than 13,000 tonnes, nearly twice the weight of the Eiffel Tower.
The opening of La Galerie Parisienne is in line with the Aéroports de Paris Group strategy. In 2006, Aéroports de Paris launched a large investment program of 2.7 million euros for its Paris airports. This program aims, in particular, at increasing the handling capacity of Paris-Charles de Gaulle airport by 19.4 million passengers by 2010. La Galerie Parisienne contributes to this objective of Aéroports de Paris Group, to take advantage of the expected traffic growth, by developing its airport capacity. This new satellite has become one of the centrepieces of Paris-Charles de Gaulle airport. With its total capacity of 19 to 26 pier-served aircraft stands, its 22 boarding gates and its 5,000 seats, it can handle 8.5 million passengers per year. (more…)
Issue 3 2006, Past issues / 11 September 2006 / Robert Hilliard, Director, Dublin Airport & Paul O’Kane, Communications Manager – Capital Development Programme, Dublin Airport
It’s a problem that faces most of Europe’s airports; the construction process is not always conducive to an efficient boarding process. One solution, employed at Dublin Airport, is Temporary Boarding Gates.
Dublin Airport is the home base for both Ryanair, which is Europe’s largest low cost carrier, and Aer Lingus, Ireland’s national flag carrier, which has reconstituted itself as a low-cost player over the past five years. Both Ryanair and Aer Lingus, which are Dublin Airport’s two largest customers, have aggressive expansion plans for Dublin and demand quick turnarounds in order to maximise aircraft utilisation.
Our other airline partners have also experienced huge growth at Dublin in recent years on the back of a sustained economic boom. Ireland has consistently been Europe’s fastest growing economy over the past decade and that growth has brought a huge increase in wealth to most Irish residents. Irish people are taking more foreign holidays; in the first three months of this year the number of foreign trips increased by 18 per cent, according to recent data from Ireland’s Central Statistics Office. As if this domestic growth was not enough, Dublin remains one of Europe’s top short break destinations and is the premier gateway into Ireland as a whole for both business and leisure traffic. (more…)
Issue 1 2006, Past issues / 17 March 2006 / Paul Behan, Project Manager – CUSS, IATA
Paul Behan considers the advantages of Common Use Self Service kiosks and how sharing the cost of their installation, can mean sharing the benefits.
The case for Common Use Self Service (CUSS) kiosks for check-in has always been robust. The concept is simple. Installing check-in kiosks that can be shared by a number of airlines eases access for customers, reduces hardware and maintenance costs for airlines and allows airports to make better use of valuable real estate. IATA estimates that on average CUSS saves airlines US$2.50 per check-in. That adds up to US$1 billion in annual industry savings with 40 per cent market penetration.
CUSS, part of IATA’s five-pronged ‘Simplifying the Business’ initiative, has made significant strides forward since its project launch in 2004. Last year, the focus was on raising awareness, generating initial commitment from airlines and airports and demonstrating the huge benefits of CUSS to all industry players. Year-end progress reports clearly indicate momentum for Common Use Self Service Check-in (CUSS) is building across the industry. (more…)
Issue 3 2005, Past issues / 16 September 2005 / Kai Nagel, Professor of Transport Systems Planning and transport telematics, Technical University of Berlin and Pieric Ferrari, ETH Zurich
The latest research into the way passengers behave when boarding aircraft reveals some surprising results, and prompts reflection on present boarding practices.
It goes without saying that airplanes only make money when they are in the air. Considering today’s tough competition and the pricing pressures in the passenger carrying business, this insight becomes especially important. On one hand, airplanes must work at full capacity and idle times should be avoided. On the other hand, punctuality as an important contribution to the passenger’s service has to be ensured. However, masses of passengers waiting for hours in overcrowded airport facilities during the holiday season indicate that this is not happening.
The reduction of idle time on the ground will lead to improved airplane utilisation and more flexible time management. How, then, can these idle times be reduced? (more…)
Issue 1 2005, Past issues / 16 March 2005 / Dr. Katharine Hunter-Zaworski, PE, Director of the National Center for Accessible Transportation
Although great strides have been made in the area of increasing accessibility to transport, it remains difficult for many people with disabilities to utilise air transport. The National Centre for Accessible Transportation (NCAT) aims to make air travel more pleasant, efficient and dignified for travellers, both with and without disabilities, writes Dr Hunter-Zaworski.
Oregon State University is the home of the National Centre for Accessible Transportation, an active collection of research and development projects for improving access to public transportation. The NCAT mission is to improve both the safety and dignity of travel for persons with disabilities. The centre is both important and timely because societal values and attitudes towards persons with disabilities are changing and there is a need to adapt to those changes. (more…)
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