Hong Kong International Airport has opened its first Sensory Corner, providing passengers with invisible disabilities a dedicated pre-flight support space.
Hong Kong International Airport (HKG) has opened a dedicated Sensory Corner for passengers with invisible disabilities, becoming the first airport in Hong Kong to provide a free facility of its kind aimed at improving accessibility and creating a more inclusive passenger experience.
Opened on 1 April 2026 by Airport Authority Hong Kong (AAHK), the new facility has been designed to support passengers with conditions including autism, attention deficit hyperactivity disorder (ADHD) and mental health conditions, which are often not immediately visible but can make travelling through a busy airport particularly challenging.
Located within the restricted departures area of Terminal 1, the 30m² Sensory Corner provides a quiet environment where passengers can relax before boarding, away from the noise and activity of the terminal. The facility was developed following consultation with specialist organisations, people with invisible disabilities and their carers to ensure it meets a wide range of accessibility needs.
Dedicated facility enhances accessibility
The Sensory Corner incorporates two dedicated spaces designed to help users regulate their emotions and prepare for travel. Soft-padded walls and flooring improve safety, while adjustable lighting allows users to tailor the environment to their individual needs.
The Sky Explorium includes interactive sensory equipment providing visual, auditory and tactile stimulation through features such as a Bubble Tube, Colour Command Centre, Musical Abstract Tactile Panel and activity boxes. Bean bags are also available for relaxation.
The Sky Cocoon has been designed to replicate an aircraft cabin, allowing passengers to familiarise themselves with the onboard environment before boarding. Airport Authority Hong Kong said this can help reduce anxiety and improve confidence ahead of a flight.
Chris Au Young, General Manager, Terminal and Passenger Experience at Airport Authority Hong Kong, said: “We understand that travellers with invisible disabilities may find it challenging to wait for their flight in the busy environment of an airport. We hope that the Sensory Corner can provide them with a quiet, safe space, away from the crowds, where they can wait comfortably for boarding.”
Damien Green, Founder of the Hong Kong Autism Institute, welcomed the initiative, noting that airports can present significant sensory challenges for autistic travellers and describing the project as an example of leadership in creating more inclusive public spaces.
The Sensory Corner is open daily from 5:00am until midnight and is available free of charge to departing passengers. No advance booking or proof of eligibility is required, with the facility accommodating up to 12 users at any one time.
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