All Accessibility & inclusion articles – Page 2
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InterviewSEA Milan Airports advances accessibility, sustainability and digital innovation
In an exclusive interview for International Airport Review, Michele Parietti, Head of PRM Assistance at Malpensa SEA Milan Airports, explains how integrating innovative technologies will enhance autonomy and the passenger experience at Malpensa and Linate.
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NewsExecutive leadership, sustainability and smart tech dominate day two of the International Airport Summit 2025
The second day of IAS2025 explored how airport leaders are navigating turbulence, embracing automation and delivering inclusive, data-driven passenger experiences.
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NewsAirport Honour Award winners crowned at International Airport Summit 2025
Outstanding achievements in airport operations, innovation and passenger experience were recognised at the prestigious awards dinner held during the International Airport Summit 2025 yesterday. Read on to find out who our winners were!
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NewsInternational Airport Summit 2025 kicks off this week uniting global airport leaders
Industry leaders will gather in Berlin to explore the future of airport innovation, sustainability and passenger experience.
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NewsPicture of the Week: Munich Airport transforms into a festive winter wonderland
This weeks picture of the week is Munich Airport’s Christmas and winter market, which returns for its 25th year, bringing a pine forest, sparkling lights, regional treats, and a full programme of seasonal entertainment to the Munich Airport Centre. Open from 14 November to 28 December 2025, the event offers ...
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NewsToronto Pearson invests $780,000 to strengthen Indigenous-led organisations and advance reconciliation across Canada
Toronto Pearson’s $780,000 Nest Fund investment supports ten Indigenous-led organisations in building capacity, advancing reconciliation, and creating sustainable community and economic growth.
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NewsLondon City Airport to introduce drop-off charge for all vehicles
Drop-off charge aims to reduce congestion, emissions, and support sustainable travel at London City Airport.
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NewsLondon Luton Airport wins back-to-back UK Customer Experience Awards for passenger-focused service excellence
London Luton Airport has secured gold and silver awards at the UKCXA, recognising its outstanding service culture and exceptional care for passengers, including those needing assistance.
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NewsAeroporti di Roma introduces new AI Virtual Assistant
Aeroporti di Roma introduces a new AI-powered Virtual Assistant at Fiumicino Airport, offering real-time travel support, multilingual assistance, and a smoother passenger experience.
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Manchester Airport to face further disruption due to strikes
Aer Lingus cabin crew at Manchester Airport will stage additional walkouts in November after rejecting a pay offer they say fails to address low wages.
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NewsSharjah Airport to provide free SIM cards for arriving tourists
Sharjah Airport Authority and e& UAE will give incoming visitors free 10 GB SIM cards to enhance connectivity and improve the travel experience on arrival.
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NewsLondon Heathrow Airport welcomes record September passengers while maintaining punctuality and security across Europe
London Heathrow Airport handled nearly 7.4 million passengers in September 2025, remaining Europe’s most punctual hub and reinforcing its global connectivity and economic importance.
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NewsLondon Luton Airport awarded £90,000 grant to expand Classroom to Careers education programme
London Luton Airport has received £90,000 from the DfT and CAA to enhance its Classroom to Careers programme supporting education, skills, and sustainability.
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NewsSydney Airport makes Uber PIN rideshare pickup permanent after successful trial for passengers
Following a 12-month trial, Sydney Airport passengers can now use Uber PIN for faster, safer, and more convenient rideshare pickups at the T1 International Terminal.
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NewsOakland Airport completes first phase of Terminal 1 restroom renovations enhancing accessibility and passenger experience
Phase 1 of Oakland San Francisco Bay Airport’s restroom renovation programme introduces modern, spacious, and accessible facilities, including all-gender restrooms and the airport’s first dedicated lactation suite.
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NewsToronto Pearson hosts inclusive airport event supporting neurodivergent travellers with autism and accessibility needs
Toronto Pearson International Airport (YYZ), Autism Ontario, and Air Transat hosted “Ready, Set, Fly…with YYZ,” helping neurodivergent travellers gain confidence and practise airport procedures.
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NewsEgis and partners begin 30-year concession to transform Cayenne Félix-Éboué Airport with €85m investment
Egis and partners have taken over Cayenne Félix-Éboué Airport (CAY), launching a €85m investment programme to modernise infrastructure and enhance passenger experience.
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NewsLondon Luton Airport selects Lagardère travel retail for expanded duty free stores from 2026
Lagardère travel retail will operate enlarged duty free stores at London Luton Airport, enhancing passenger shopping with luxury brands, sustainable products and an immersive new design.
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NewsAberdeen Airport issues final call for 2025 ABZ propeller fund applications supporting local projects
Aberdeen International Airport’s ABZ propeller fund offers final chance in 2025 for organisations to secure grants supporting education, sustainability and community growth.
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Hong Kong airport handles 600 flights amid Typhoon Ragasa
Hong Kong International Airport managed all scheduled flights despite the typhoon. The new Coach Hall also launched, improving links to the Greater Bay Area.