All Accessibility & inclusion articles – Page 5
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ArticleLondon Luton Airport: investing to inspire local talent
London Luton Airport's, HR Director, Nik Jones, outlines how targeted investment in education, recruitment, and community engagement is delivering real results while reinforcing its role as a responsible employer and a driver of sustainable local growth.
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VideoCVG Airport unleashed: Huge upgrades, DHL growth & leadership shakeup
At the Aviation Event in Cluj, March 2025, International Airport Review’s Editorial Assistant spoke with Candace McGraw, CEO of Cincinnati/Northern Kentucky International Airport (CVG), about the airport’s ambitious “Elevate” capital programme, the ongoing expansion of DHL’s hub operations, and CVG’s inclusive workforce development strategy as McGraw prepares for her retirement.
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ArticleRe-evaluating our path to accessible air travel
Kirk Goodlet, Vice President and Sarah Cox, Manager at InterVISTAS Consulting, explore the aviation industry’s path to accessible travel and reflect on what we need from regulators and government to deliver truly barrier-free access in aviation.
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ArticleLondon Gatwick Airport’s innovation journey: autonomous tech, robotics and smart airport solutions
In an exclusive interview at the International Airport Summit 2024, Abhi Chacko, Head of Innovation at London Gatwick Airport, shared insights into the airport's forward-thinking approach to innovation and autonomous technology, and its impact on the airport ecosystem.
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NewsTallinn Airport launches new fitness and sports zones to improve wellbeing and passenger engagement
Tallinn Airport introduces free gym, interactive games, and a Paralympics gate to enhance travel experience and promote healthy, active lifestyles.
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NewsLondon Luton Airport partners with Trainline to launch UK’s first interactive rail ticketing hub
London Luton Airport unveils a first-of-its-kind rail hub with Trainline, enhancing seamless travel and promoting sustainable onward journeys for passengers.
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NewsBrussels Airport unveils decade-long expansion to boost capacity, connectivity and passenger experience by 2032
Brussels Airport (BRU) will expand its terminal, add a hotel, and build a green intermodal hub by 2032.
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NewsEdmonton Airport's new sensory room provides calming retreat for passengers
Edmonton International Airport (YEG) has officially unveiled its new sensory room, an immersive space designed to support passengers with sensory sensitivities, including autism, anxiety and other cognitive or neurodivergent challenges.
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NewsTSA to enforce REAL ID rules from 7 May at all US airport checkpoints
From 7 May, US passengers must show REAL ID-compliant ID at TSA checkpoints or face delays and possible denial.
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NewsGlobal airport rankings reveal resilience as major hubs grow passenger numbers and reclaim top positions
ACI World’s 2024 rankings highlight airports’ strong recovery, with Atlanta, Dubai and Shanghai leading international passenger growth and global connectivity.
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ArticleBuilding people operations at JFKIAT and fostering community engagement
At the International Airport Review Summit in Amsterdam 2024, Vernon M. Taylor Director, People Operations JFK International Air Terminal, sat down with International Airport Review to speak about the creation and his role in the department of People Operations.
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NewsEaster travel chaos looms at London Gatwick Airport as workers strike over unpaid pensions and delayed wages
London Gatwick Airport faces severe Easter weekend disruption as Red Handling staff strike over pensions, late pay, and unsafe shift patterns.
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NewsSouthampton Airport enhances travel with new AI assistant to improve accessibility and passenger experience
Southampton Airport launches an AI-powered assistant offering real-time support, enhancing navigation, accessibility, and overall passenger satisfaction across the terminal.
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NewsHong Kong International Airport honours staff excellence with annual customer service awards
Hong Kong International Airport recognised over 870 staff members at the Customer Service Excellence Programme, celebrating exceptional service and dedication to passengers.
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NewsBradley International Airport becomes first US airport to earn Autism Double-Checked certification
Bradley International Airport has achieved Autism Double-Checked certification, ensuring better support and reduced stress for travellers on the autism spectrum.
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NewsLondon Luton Airport showcases commitment to accessible travel with new lounge and CAA visit
London Luton Airport highlights its dedication to accessible travel with the upcoming Assisted Travel Lounge and a visit from the CAA team.
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VideoFuture energy needs, AI-powered sign-language and robotics at CVG Airport
Watch this exclusive interview with the Chief Innovation Officer of CVG Airport.
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NewsBe My Eyes partners with Aeroporti di Roma to enhance accessibility for blind and low-vision passengers
Be My Eyes collaborates with Aeroporti di Roma to provide accessible travel solutions for blind and low-vision passengers at Fiumicino Airport using AI and live assistance.
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ArticleCreating a "Google Maps for airports" - Travor’s approach
Imagine walking into a massive airport and knowing exactly where to go and how long it will take to get there—no stress, no confusion. With advanced indoor mapping, real-time data, and precise positioning, navigating terminals will feel effortless. Tijn Borms, Product Director of the Travor passenger experience platform at Aviation ...
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