Zayed International Airport’s Service Excellence Strategy: Setting the standard in passenger experience and accessibility

By 2026-01-28T07:30:14

AA---Edited

Vanda Aleixo, Head of Customer Experience and Relationship Management at Abu Dhabi Airports, explains how Abu Dhabi Airports is embedding technology, inclusivity and frontline empowerment to deliver a seamless, customer-centric experience at Zayed International Airport.

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