All Wayfinding & dwell articles – Page 8
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NewsAirports affected by U.S. Government shutdown
Staff shortages and operational disruptions at key US airports are causing flight delays, security challenges, and heightened concerns over passenger safety nationwide.
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NewsLondon City Airport to introduce drop-off charge for all vehicles
Drop-off charge aims to reduce congestion, emissions, and support sustainable travel at London City Airport.
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NewsLondon Luton Airport wins back-to-back UK Customer Experience Awards for passenger-focused service excellence
London Luton Airport has secured gold and silver awards at the UKCXA, recognising its outstanding service culture and exceptional care for passengers, including those needing assistance.
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Article
How should airports be appealing to Gen Z passengers?
International Airport Review’s recent webinar on Gen Z passengers explored how to engage this digitally native, socially conscious segment of passengers, featuring insights from Brussels, Copenhagen and Athens airports.
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NewsiGA Istanbul Airport signs sister airport agreement with Sydney to boost connectivity and passenger services
iGA Istanbul Airport has partnered with Sydney Airport to enhance global connectivity, promote destinations, and increase passenger and cargo traffic between the two cities.
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NewsRiga Airport CEO Laila Odina to share insights on resilience and growth at the International Airport Summit 2025
International Airport Summit 2025 is pleased to welcome Laila Odina, CEO of Riga Airport as a speaker on this year's airport leaders keynote panel. Read on for a sneak preview on what to expect.
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NewsPicture of the week: Changi Airport launches FlightSaver Assurance to reward travellers with vouchers for delayed departures
This week’s Picture of the Week features Changi Airport Group’s new FlightSaver Assurance, a Changi App feature that rewards passengers with e-vouchers when flights are delayed by three hours or more.
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VideoLeveraging data and technology to deliver personalised CX | International Airport Summit '25 preview
In this International Airport Summit 2025 preview Gerri Sinclair discussed leveraging data and technology to deliver truly personalised passenger experiences.
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NewsTampa International Airport to discuss use of AI software at International Airport Summit
Doug Wycoff, Director of Digital Solutions and Innovation, Tampa International Airport, a speaker at this year's International Airport Summit will give the audience an exclusive insight into how they are transforming airport operations using artificial intelligence.
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NewsFinavia completes Rovaniemi Airport departures hall expansion
Rovaniemi Airport’s departures hall has been expanded with new facilities, natural light, and improved ground traffic arrangements, enhancing passenger experience and supporting regional tourism.
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NewsBirmingham Airport launches new AI-powered improvements to passenger experience
Birmingham Airport unveils a new AI-powered passenger experience programme, featuring real-time updates and a virtual assistant to enhance journey efficiency and independence.
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NewsAeroporti di Roma introduces new AI Virtual Assistant
Aeroporti di Roma introduces a new AI-powered Virtual Assistant at Fiumicino Airport, offering real-time travel support, multilingual assistance, and a smoother passenger experience.
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NewsBrisbane Airport opens new CT screening point
Brisbane Airport has unveiled its new northern security screening point for Qantas passengers, featuring advanced CT technology that speeds up screening and enhances convenience.
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ArticleBoardroom battlefield: where nature meets strategy
Sigrún Björk Jakobsdóttir CEO of Iceland Regional Airports - a speaker at this year's International Airport Summit 2025 - shares how Iceland’s regional airports are embracing volcanic resilience and Arctic growth. With strategic leadership, partnerships, and funding, a sustainable future for northern and eastern connectivity is emerging.
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News
Toronto Pearson launches two pilot programmes for AI innovation and start-ups
Toronto Pearson Airport is expanding its supplier network with two six-month pilot programmes, tapping startups and AI to enhance efficiency, passenger experience, and operational resilience.
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ReporteReport: Rethinking security for smart airports
Access your free eReport and discover how leading airports are transforming security from a bottleneck into a strategic advantage.
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NewsHeathrow Airport temporarily renamed Terminal 4 as ‘Terminal Paw’
Heathrow Airport has renamed Terminal 4 as ‘Terminal Paw’ to celebrate the return of its beloved bears, Doris and Edward, in a heartwarming new advert.
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News
Manchester Airport to face further disruption due to strikes
Aer Lingus cabin crew at Manchester Airport will stage additional walkouts in November after rejecting a pay offer they say fails to address low wages.
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News
Government launches review to fast-track third runway at Heathrow Airport
The UK government has launched a review of the ANPS to accelerate Heathrow Airport expansion, creating jobs, boosting trade, and improving connectivity nationwide.
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NewsPicture of the week: Perth Airport Terminal expansion
This week’s picture of the week is the exciting progress at Perth Airport’s Terminal 2 expansion, showcasing construction works that will soon transform the terminal into a larger, more efficient passenger hub.