All Wayfinding & dwell articles – Page 4
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ArticleZayed International Airport’s Service Excellence Strategy: Setting the standard in passenger experience and accessibility
Vanda Aleixo, Head of Customer Experience and Relationship Management at Abu Dhabi Airports, explains how Abu Dhabi Airports is embedding technology, inclusivity and frontline empowerment to deliver a seamless, customer-centric experience at Zayed International Airport.
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NewsMalta International Airport launches east expansion project to deliver new terminal by 2028
Malta International Airport has launched its East Expansion project, delivering a new terminal by 2028 to enhance passenger experience and support long-term traffic growth.
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Edinburgh Airport hosts immersive medical training for future doctors in aviation scenarios
Edinburgh Airport partnered with NHS Fife to train final-year medical students using aircraft simulations, preparing them for in-flight and out-of-hospital emergencies.
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What is agentic AI and how will it impact airports?
What is agentic AI and how does it differ from other AI systems? International Airport Review explores its impact on airports and how it will transform operations.
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NewsIncheon Airport launches world first cross border remote baggage screening for US bound passengers
Incheon International Airport has introduced automated remote baggage screening with U.S. authorities, cutting connection times and setting a new global aviation security benchmark.
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NewsPicture of the week: Heathrow completes £1bn security upgrade for faster, smoother passenger journeys
This week’s picture of the week highlights Heathrow Airport’s completion of a £1bn technology upgrade, transforming the security experience across all terminals and setting a new global benchmark for passenger screening.
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VideoHow Brussels Airport is future-proofing baggage operations for the next decade
Discover how Brussels Airport is modernising baggage operations with AI, semi-automated systems, and sustainable design to boost capacity, efficiency, and resilience for future passenger growth.
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European Parliament vote on EU261 could threaten regional airlines and essential air connectivity across Europe
ERA warns that the EU261 revision risks higher compensation costs for regional airlines, potentially reducing routes to remote areas and impacting everyday mobility
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NewsManila International Airport introduces biometric eGates to speed up passenger immigration processing
Ninoy Aquino International Airport has launched 78 biometric eGates, allowing passengers to complete immigration in 20 seconds while improving security and efficiency
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WebinarWhat does airport transformation mean in reality?
Join this virtual panel to hear aviation sector experts and AtkinsRéalis discuss what the future holds in terms of energy transition, passenger behaviours and culture.
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VideoNarita Airport trials clothing compression service to help travellers manage growing luggage volumes
Narita International Airport is testing an automated clothing compression service aimed at reducing suitcase overflow, with a demonstration video showing how it works.
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TSA launches ConfirmID option allowing air travel without REAL ID from February
The Transportation Security Administration introduces TSA ConfirmID from February 2026, offering travellers without REAL ID an optional paid identity verification process.
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IAR launches breakfast briefing on agentic AI at PTE 2026
International Airport Review’s breakfast briefing will explore how agentic AI can transform airport operations, resilience and passenger experience, offering leaders a roadmap for adoption.
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MAG reveals how Gen Z travellers are shaping airport retail and destination trends
Manchester, London Stansted and East Midlands airports are seeing Gen Z reshape travel, using AI, social media and wellness trends in terminals.
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NewsPicture of the week: Miami International Airport rallies frontline teams ahead of landmark 2026 events
This week’s picture of the week captures Miami International Airport’s frontline workforce coming together as the airport prepares for a landmark year of global sports and entertainment events in 2026.
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ArticleAccessibility in action: Why airports can’t afford to get this wrong
As assisted travel demand surges, airport leaders shared unfiltered insight at the International Airport Summit on why accessibility, autonomy and inclusive design now sit at the heart of operational resilience and passenger experience.
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Voluntary land acquisition programme shows high resident participation in Poland’s future airport
Poland’s Voluntary Acquisition Programme secures strong uptake, giving residents choice and support while enabling faster delivery of the new central airport and high-speed rail corridor.
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UrbanV and Pax Aeroportos partner to develop advanced air mobility vertiports in Brazil
UrbanV and Pax Aeroportos will co-develop vertiport infrastructure at São Paulo and Rio airports, supporting scalable advanced air mobility networks across Brazil.
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NewsVINCI Airports advances Cape Verde growth with major modernisation and sustainability investment programme
VINCI Airports completes €80 million upgrade phase and launches €142 million expansion to boost connectivity, capacity and sustainable airport operations across Cape Verde.
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Record year at London Heathrow Airport delivers historic passenger numbers and improved service across cargo and flights
London Heathrow Airport welcomed over 84 million passengers in 2025, setting records for punctuality, baggage handling, cargo volumes, and reinforcing its position as the UK’s busiest hub.