Watch this exclusive interview with Salem AlMutawa, Head of Customer Experience at Bahrain Airport Company on the future airport experience and personalised passenger experience.
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At the ACI World Customer Experience Summit in Krakow, Poland, International Airport Review Editor Holly Miles, spoke with Salem AlMutawa, Head - Customer Experience, Bahrain Airport Company. The future airport experience, personalisation, passenger experience initiatives including sign language training and entertainment zones, how well they know their passengers and creating a destination within the airport.
Watch this exclusive interview NOW!
