Munich airport and Lufthansa advance automation with remote-controlled bridges and baggage handling innovations
Posted: 4 December 2024 | Gabriel Higgins | No comments yet
Munich Airport and Lufthansa are testing remote-controlled passenger bridges and automated baggage handling systems to enhance efficiency, reduce physical strain on employees, and improve the overall passenger experience.


Munich Airport (MUC) is advancing technological innovations to enhance operational efficiency in partnership with the Lufthansa Group and their joint Terminal 2 company.
Since mid-October, a remote-controlled passenger boarding bridge has been undergoing trials. During the six-month pilot phase, the modified bridge will be tested under various real-world conditions, including the impact of weather and obstacles in its path.
In the long term, the airport aims to equip all passenger boarding bridges with advanced control systems. Alongside the remote-controlled option, a fully automated, AI-driven system is also being explored for use in Terminal 2.
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“We are very pleased to advance innovative projects like this together with the Lufthansa Group and the Terminal 2 company. The close and collaborative partnership allows us to develop forward-thinking solutions and sustainably strengthen Munich Airport,” said Jost Lammers, CEO of Munich Airport.
Details of the projects
During the test phase, the passenger bridge will be operated from a container set up as a temporary control centre. The initial test runs will be conducted using a plane mock-up. The successful launch of a test run with the Spanish specialist DIMAIM demonstrates the progress in this area.
Another joint project is the introduction of an unloading aid in the baggage handling system at Terminal 2. This optimised system enables more efficient handling of luggage and freight by easing the transport between baggage carts and the baggage claim belt. The unloading aid significantly reduces the physical effort for employees in operational areas, as suitcases and bags no longer need to be manually lifted from the baggage carts.
“It is a significant step to take a leading role at our Munich hub. Our goal is to offer our guests a premium travel experience – automation and the focus on future technologies are key pieces of the puzzle on our way there,” said Jens Ritter, CEO of Lufthansa Airlines.
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Related topics
Accessibility, Airport development, Airside operations, Baggage handling, Innovation, Maintenance, Operational efficiency, Passenger experience and seamless travel, Safety, Security, Sustainability, Terminal operations

















