All Wayfinding & dwell articles – Page 39
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Podcast
Changi Airport: Preparing for future growth of Asia Pacific region
Listen to this exclusive interview with the Vice President of Market Development of Changi Airport Group.
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ArticleEngaging a passenger’s mindset: how to keep a passenger entertained
International Airport Review’s Editorial Assistant, Chunekshi Wimalasuriya, looks at passenger experience campaigns of airports across the globe, who have gone the extra length to ensure a satiated and entertained traveller.
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ArticleGuide to Airport Experience Issue 1 2024
International Airport Review’s Guide To Airport Experience is now available to download!
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NewsCalgary International Airport named Routes awards overall winner
Calgary International Airport (YYC) has been crowned the Overall Winner of this year’s Routes Americas Awards.
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ArticleIssue 1 2024 International Airport Review
In this issue of International Airport Review we feature articles from industry experts on a range of topics including: airport experience, future vision of Changi Airport, biometrics, route development, innovation, air traffic control, airport associations and future workforce. All this, plus an exclusive interview with International Airport Review's Airport Leader ...
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NewsPerth Airport first multi-storey car park ready to ramp-up
Perth Airport has partnered with Georgiou to deliver a multi-storey car park which will contribute to the transformation of Airport Central.
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ArticleCapacity constraints in a growing world: Understanding capacity challenges from an African mindset
Ekelem Airhihen, Assistant General Manager for the Federal Airports Authority for Nigeria (FAAN), discusses capacity challenges for airports across Africa. He gives an in-depth understanding of the challenges facing air traffic, including migration and sociological workforce issues.
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VideoUnderstanding the trends of aviation workforce with Växjö Småland Airport
Brett Weihart of Växjö Småland Airport discussed some of the trends of aviation workforce, particularly in regards to the younger generation.
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VideoHelsinki Airport redevelopment programme
Watch this exclusive tour of the newly redeveloped Helsinki Airport in Finland.
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NewsThe best airports for customer experience worldwide, as chosen by passengers
The results were chosen by passengers through the renowned Airport Service Quality (ASQ) Awards.
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Podcast
Focusing on customer experience, sustainability and growth through innovation
Listen to this exclusive podcast with ACI World's Director General.
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NewsMiami-Dade County Mayor Daniella Levine Cava launches “I AM MIA” customer experience campaign
The campaign is a pivotal initiative designed to transform the customer experience at one of the nation's busiest airports.
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NewsAccessibility tech to be trialled at Glasgow Airport
Innovative small businesses with ideas to improve accessibility for passengers are set to begin trials at Glasgow Airport.
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NewsiGA Istanbul Airport pilots therapy dog project to reduce flight stress
As part of the pilot project, specially trained therapy dogs interact with passengers at the airport and offer them support with their friendly energy.
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ArticleCreating an Art & Culture Airport
Fresh from the ACI World Global Customer Experience Summit 2023, Sunny Yoon, Executive Director, Terminal Operations, of Incheon International Airport Corporation, speaks exclusively to International Airport Review about what passenger experience means to them.
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VideoRicia Vinelli Montejo: IAR's Airport Leader of the Future 2023
Watch this exclusive interview to get tips and tricks for your career!
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NewsHelsinki Airport ranked fifth in the world for business travellers
Finavia has taken the needs of business travellers into account.
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NewsHamad International Airport introduces dedicated transfer security lanes for families
The dedicated family lanes will reduce wait times at security checkpoints and provide staff assistance to aide families with their personal belongings.
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NewsMunich Airport introduces innovative JEEVES service robot
A robot of this type is now being used for the first time in the world as a "snackbot" at an airport.
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ArticleVeovo partners with Amorph Systems for LiDAR
Collaboration provides unmatched accuracy and flexibility in monitoring passenger movement, occupancy and dwell times – improving efficiency and experiences.