All Wayfinding & dwell articles – Page 38
-
VideoCreating delightful experiences out of the ordinary at Manohar International Airport
Shiv talks about the four building blocks of passenger experience and how Manohar International Airport's CX strategy is based on the five senses.
-
NewsNext generation security checkpoint screening goes live at Aberdeen International Airport
Passengers at Aberdeen International Airport no longer need to remove laptops or liquids when passing through terminal security.
-
VideoAerohack hackathon launches the Oman Airports innovation lab with Rashid Al Busaidy
Watch this exclusive interview with the Digital Transformation Director of Oman Airports.
-
NewsACI World celebrates its 100th airport accredited in customer experience with Mae Fah Luang Chiang Rai International Airport in Thailand
Significant milestone highlights airports’ global commitment to the passenger experience.
-
NewsLondon Heathrow launches whisky festival to celebrate holidaymakers’ favourite spirit
London Heathrow will be launching its annual whisky festival, a spirited month-long celebration taking place across the airport.
-
NewsLondon Gatwick joins Sussex Six campaign to support local food and drink producers
London Gatwick pledges to increase local produce on shelves and menus across the airport.
-
NewsThe Greater Orlando Aviation Authority officially becomes a Certified Autism Center™
The Greater Orlando Aviation Authority officially becomes a Certified Autism Center™ (CAC), a designation awarded by the international board of credentialing and continuing education standards (IBCCES).
-
ArticleA journey of sustainability, enhanced experience and eco-tourism at Bangalore International Airport
For International Airport Review's Issue 4, Desai Prasannamurti, the Vice President of Landscape for Bangalore International Airport, wrote exclusively about Terminal 2’s biodiversity and how it's furthering the airport’s pledge to sustainability.
-
Podcast
Invest in technology and IT and invest less in your infrastructure: Aimen Al Hosni, Oman Airports CEO
Listen to this exclusive interview with the airport CEO now.
-
ArticleA smoother journey for your hand baggage at Milan Linate Airport
Armando Brunini, CEO of SEA Milan Airports, spoke to International Airport Review’s Holly Miles about Milan Linate Airport's (LIN) new state-of-the-art explosive detection systems for cabin baggage machines installed for hand baggage screening and how it has improved the experience for passengers.
-
ArticleWinning back the trust of passengers
Jason Odey, Director of Global Baggage Excellence at Air Canada wrote exclusively in International Airport Review's Issue 4, about the future of baggage handling and what needs to be done to win back the trust of passengers.
-
NewsCity of San Francisco threatens legal action over Oakland Airport name change
Both the mayor and city attorney of the city of San Francisco have stated their opposition to the proposed Oakland Airport name change.
-
News
London Heathrow calls for stability for passengers during ongoing government slot consultation
London Heathrow warns alterations to the current set up could result in instability and missed opportunities for enhanced international connectivity.
-
NewsThe joy of Ramadan at iGA Istanbul Airport
iGA Istanbul Airport is welcoming Ramadan with its passengers.
-
NewsMontréal-Trudeau International Airport launches 10th successful edition of Premium Kids
Premium Kids at Montréal-Trudeau International Airport allows children with functional limitations to familiarise themselves with the airport.
-
NewsUK Government grants extensions for airports to install cutting-edge security technology
The extensions to the June 2024 deadline are being granted to those airports required to install new kit.
-
ArticleImproving passengers’ journey experiences, with airport automation
Chris Summers, IT Project Manager at Austin-Bergstrom International Airport, wrote exclusively for International Airport Review's Issue 4 in 2023, on how robotics and automation can help improve passenger experience and operational efficiency of terminal operations.
-
NewsLargest American Express lounge in Nordic region to date has opened at Stockholm Arlanda
The doors opened to American Express' newly renovated, double-sized lounge at the Stockholm Arlanda Airport's Marketplace in Terminal 5.
-
NewsTallinn Airport modernises security screening equipment
At Tallinn Airport, the project of replacing the security screening equipment, was completed a week ahead of schedule.
-
VideoTalking passenger recovery and retail opportunities with SEA Milan Airports
Alessandro gives us an update on the recovery of the SEA Milan's airport's, Malpensa and Linate, and how they are doing in terms of passenger numbers and cargo.