All Wayfinding & dwell articles – Page 37
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ArticleFinding ‘Finnspiration’ in Helsinki Airport’s new development
International Airport Review’s Editor Holly Miles, was invited by Finavia to see the renewed Helsinki Airport after the historic development programme. Here, she reports back on the results of this monumental project.
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NewsAir India introduces digital refreshment vouchers linked to boarding passes
In a first-of-its-kind move by an Indian airline, Air India has partnered with iCoupon to turn passengers' boarding passes into digital F&B vouchers during flight delays.
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PodcastTransforming the passenger experience with innovative technologies at JFK’s T4
Listen to this exclusive interview with the Vice President IT and Digital of JFK T4.
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NewsKorean Air AI Contact Centre to enhance customer services
Korean Air is developing an AI Contact Centre (AICC) platform to enhance customer support, offering more personalised services by utilising artificial intelligence (AI) and cloud-based technologies.
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NewsIndustry progresses to reduce baggage mishandling, finds IATA
"With 44% of airlines already fully implementing Resolution 753 tracking...travellers can have even more confidence that their bags will be at the carousel on arrival,” said IATA.
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VideoDeveloping an airport during challenging geopolitical times, Warsaw Modlin Airport
Watch this exclusive interview with the CEO of Warsaw Modlin Airport in Poland.
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ArticleNetwork advancement: the key to Kuala Lumpur International Airport’s digital evolution
Major airports today are all undergoing a digital revolution, aimed at improving passengers’ boarding experience while also enhancing airport systems, from security to retail with the help of cutting-edge technologies. Although technological advancements like VR/AR applications, and IoT have brought possibilities for the sector, we also need to be aware ...
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NewsSingapore Airlines release a statement on SQ321 operating from London (Heathrow) to Singapore, 20 May 2024
Singapore Airlines have released updates following an incident that took place on flight SQ321, flying London Heathrow to Singapore on 20 May 2024.
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NewsEthiopian Airlines inaugurates transformed Addis Ababa Bole International Airport domestic terminal
Ethiopian Airlines have announced the inauguration of the transformed Addis Ababa Bole International Airport domestic terminal.
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ArticleFlying high: elevating the VIP passenger experience at Ezeiza International Airport
Writing exclusively for International Airport Review, Ezeiza International Airport General Manager, Sebastian Villar Guarino, writes about how the airport is delivering enhanced and VIP passenger experiences to guests.
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NewsMumbai's Chhatrapati Shivaji Maharaj International Airport (CSMIA) launches vibrant summer carnival
Under the summer carnival's theme of 'Oceanic Escape', the airport will offer travellers activities, exclusive offers and discounts across 125 retail and 127 food and beverage (F&B) outlets.
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ArticleTeesside International Airport railway station overhaul will open doors of opportunity
Teesside International Airport’s Managing Director Phil Forster tells International Airport Review how the airport’s growth vision is progressing – with a new and improved railway station being the latest project to be unveiled.
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NewsEzeiza International Airport promotes country's culture via Argentinian artist, Julio le Parc
Aeropuertos Argentina 2000 has launched new art at the Departures Terminal of Ezeiza International Airport to elevate passenger experience.
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NewsMilan Linate Airport becomes fully biometric allowing passengers to board using only their face
FaceBoarding uses a biometric facial recognition system to enable passengers to pass through security and board aircraft.
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NewsEurope's tourism industry experiencing robust recovery in the first months of 2024
European Travel Commission has identified the great recovery Europe's tourism industry is experiencing.
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VideoMaking eco-tourism the heart of Bangalore Airport
We spoke to Lakshminarayanan Sankaran, the Chief Project Officer at Bangalore International Airport Ltd
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NewsMAG selects Veovo as partner for people flow technology
Veovo’s tech will help Manchester Airport Group understand people's movement and dwell times across terminals and how this differs from flight to flight
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NewsVancouver International Airport and Pacific Autism Family Network reimagine travel for neurodiverse families
Vancouver International Airport and Pacific Autism Family Network have unveiled two initiatives to support the neurodiverse community.
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ArticleCreating financial success at Lithuanian Airports
In this Q&A, Aurimas Abišala, the Head of Sales at Lithuanian Airports, outlines some of the commercial opportunities the airport is are looking to expand on pending the terminal redevelopments of Kaunas and Vilnius airports.
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VideoGuaranteeing a smooth passenger experience at Leeds Bradford Airport
Chris Wilkinson of Leeds Bradford Airport explains how the airport is able to deliver on passenger experience needs.