Focusing on the sensory experience of passengers at Hyderabad International Airport
Posted: 2 October 2023 | Holly Miles, Pradeep Panicker | No comments yet
Watch this exclusive interview with the airport CEO who is speaking at the International Airport Summit 2023.
In this exclusive interview with Pradeep Panicker, CEO of GMR Hyderabad International Airport, we discuss the recovery of his airport, how passenger behaviour has changed, passenger experience initiatives they are running including the five senses model, personalisation of the passenger journey, the challenges he is facing and future vision.
One thing which we look at is something called the five senses model. We look at giving a sensory experience for passengers when they enter the airport…you have a good fragrance as you walk in to give the feeling of freshness…we have curated instrumental music which changes depending on the time of the day… with the food curation we are expanding the range to healthy foods from the local market…for touch we are working on developing touchless entry”
Pradeep is speaking at the International Airport Summit 2023 in London so be sure to book now to avoid missing out on listening to his thought leadership in-person and having the opportunity to ask him questions!
Book your space at the International Airport Summit now!
AI in Action: Enhancing Ground Operations at Frankfurt Airport
30 Sept 2025 | 11:00 AM BST | FREE Virtual Panel Discussion
Airports face mounting pressure as passenger volumes grow and turnaround windows tighten. But what if you could see your ground operations in real time, and predict issues before they occur?
Join us for a high-impact virtual panel featuring Frankfurt Airport, FraAlliance, and zeroG – Lufthansa Group’s AI powerhouse, as we explore how AI and computer vision are reshaping airside efficiency, safety, and collaboration.
Meet the experts:
- Pascal Schimanski, Project Lead – Digitalisation, FraPort
- Pauline Nolte, Project Director Strategy & Consulting, FraAlliance
- Christian Ritter, Head of Product & Principal Data Scientist, zeroG
- Moderated by Francesca Vetter, Head of Marketing, zeroG
Register now to ask your questions live and take away practical, proven insights on applying AI at scale in your airport – Register Now – It’s Free!
Related topics
Airport leadership, Contactless / Touchless technology, International Airport Summit, Passenger experience and seamless travel, Personalisation
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