Director of Operations, Edinburgh Airport
Responsible for Edinburgh Airport Operations, a team of c.350 airport staff and indirectly a wider campus of 3,000 staff
Lead on the Passenger Experience strategy and implementation
Member of the Executive board, reporting directly to the CEO, responsible for managing the future development of Edinburgh Airport.
Implementation of organisational tools and processes to manage delivery of ambitious business plan. In addition, responsible for all demand forecasting and associated infrastructure development.